CityBee Technical Support Engineer

Modus Mobility strives to provide smart mobility solutions to increasingly faster-living society and cities moving towards greener future needs. Moreover, the company seeks to reimagine the perception of mobility across Europe. Modus Mobility unites three strong mobility brands: CityBee - one of the largest car sharing providers in Europe, MyBee - the only fully digital car subscription provider, and Mobility Fleet Solutions - a fleet management company of the above brands. Together these brands form an ecosystem that gives each of the brands unparalleled advantage and a smooth experience for customers.

If you are eager to change people's attitude towards owning a car and create a sustainable and innovative mobility future - join us.

We are currently seeking a Technical Support Engineer to join the CityBee & MyBee IT team.

Your responsibilities will include:

Identifying and fixing minor bugs in production
Acting as third-level support and escalating issues to developers when necessary
Continuously monitoring system performance to detect potential issues
Performing in-depth data analysis to assess the scope and impact of bugs or problems
Gathering and presenting technical data to support business decisions.
Building a comprehensive understanding of system architecture and data connections
Providing technical support during releases and deploying new code versions to production using CI/CD tools.

Requirements

Motivated to improve technical skills and learn new areas of expertise
Skilled at understanding complex connections and their broader implications
Basic knowledge of SQL and experience with GIT
Familiarity with REST APIs, background services, and microservices
Basic proficiency in at least one programming language, preferably .NET or Angular, is preferred
Understanding of monitoring and logging concepts
Proficient in English, both written and spoken
Truly think outside the box, find innovative methods and solutions because working smart > working hard

Benefits

Health and Safety Perks: Enjoy benefits like private health insurance, personal accident coverage, and the opportunity to join a 3rd pillar pension fund;
Little Perks, Big Smiles: We have some little extras for you, including a new, dog-friendly office space, snacks in the kitchen, free parking for your convenience, and fun regular events to look forward to;
Flexibility at Your Fingertips: Work from home or our modern office, offering flexibility to optimize productivity and well-being;
Freedom to Flourish: Here, we encourage thinking outside the box, taking ownership, and getting things done

Monthly salary:

1500 - 2500 EUR gross. A specific amount will be offered based on your work experience and competencies.

CityBee Technical Support Engineer

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