About the Company

Superchat is a transactional and conversational AI platform that enables people to get things done through a simple chat interface—across WhatsApp, Instagram, Messenger, and our standalone app. From ordering food and groceries to shopping across e-commerce, booking flights, hotels, cars, and handling everyday errands, Superchat becomes a personal AI that takes action—not just answers questions. We combine real-time AI reasoning, integrated payments and wallets, smart agent numbers for calls and deliveries, automated follow-ups and reminders, and end-to-end commerce, booking, and fulfillment workflows—all inside one frictionless chat window.

• Business Model: Fee per transaction
• Mission: Make everyday tasks effortless through action-based AI.

Superchat — chat to get anything done.

About the Role

We are looking for a Growth Manager to drive user acquisition, engagement, and retention across Superchat’s platforms. This role sits at the intersection of product, marketing, data, and partnerships, and focuses on building scalable growth engines for a chat-first AI product. The Growth Manager will design experiments, optimize conversion funnels, launch campaigns, and work closely with product and AI teams to increase usage and transaction volume across Superchat’s services.

Responsibilities

User Acquisition

• Design and execute user acquisition strategies across digital channels
• Drive growth across WhatsApp, Instagram, Messenger, and the Superchat app
• Launch performance marketing campaigns and track ROI
• Identify new acquisition channels and growth opportunities

Product-Led Growth

• Work with Product and AI teams to improve onboarding and activation flows
• Design experiments to increase conversion, engagement, and retention
• Optimize chat journeys to improve transaction completion
• Identify opportunities for viral loops, referrals, and network effects

Data & Experimentation

• Define and track key growth metrics including activation, retention, and GMV
• Run A/B tests and growth experiments across the product
• Analyze user behavior and funnel performance
• Translate insights into actionable product and marketing improvements

Campaigns & Partnerships

• Plan and execute growth campaigns for key categories such as food, groceries, and travel
• Collaborate with merchant partners on promotions and growth initiatives
• Coordinate with marketing teams on brand and performance campaigns

Lifecycle & Retention

• Design lifecycle campaigns including onboarding, re-engagement, and retention
• Leverage messaging channels such as WhatsApp notifications and in-chat prompts
• Increase repeat usage and transaction frequency

Qualifications

• 5–8+ years of experience in growth, product marketing, or performance marketing
• Experience working with consumer apps, marketplaces, or tech platforms
• Strong analytical skills and comfort working with data and experimentation
• Hands-on experience with growth tools, analytics platforms, and marketing channels
• Ability to work cross-functionally with product, engineering, and marketing teams
• Entrepreneurial mindset with strong execution and ownership

Why Join Superchat

• Help scale a category-defining conversational AI platform
• Own growth initiatives across multiple high-frequency use cases
• Work closely with product, AI, and leadership teams
• High-impact role with strong ownership and career growth opportunities