Outsourcing & Oversight Manager

Role Overview:

We are seeking an Outsourcing & Critical Functions Oversight Manager to oversee governance of outsourced and critical functions. The role ensures structured vendor oversight, contractual governance, and operational control over outsourced services, in line with regulatory expectations under Markets in Crypto-Assets Regulation and Digital Operational Resilience Act.

This position focuses on outsourcing governance beyond ICT, ensuring critical or important functions remain under the effective control of the authorised entity.

Key Responsibilities:

• Maintain the outsourcing register and documentation of all outsourced arrangements
• Perform critical or important function assessments for outsourcing arrangements
• Oversee vendor governance, including performance reviews and control frameworks
• Monitor and review Service Level Agreements (SLAs) and contractual obligations
• Ensure appropriate exit planning and contingency arrangements for critical vendors
• Oversee intragroup outsourcing dependencies and related governance controls
• Prepare outsourcing governance reporting for senior management and regulators

Requirements:

• 5 to 8 years of experience in outsourcing oversight, vendor governance, operational risk, or compliance within financial services, fintech, payments, or digital assets
• Strong understanding of outsourcing governance frameworks and third party risk management
• Familiarity with regulatory expectations under Markets in Crypto-Assets Regulation and Digital Operational Resilience Act
• Experience managing vendor contracts, SLAs, and outsourcing registers
• Strong governance, documentation, and stakeholder management skills

Vision & Mission:

• OSL is the first SFC-licensed digital asset platform in Hong Kong and a PayFi innovator. Through stablecoin payments, cross-border settlement and global licensing, we are building the next-generation payments network. Stablecoins have become everyday money across emerging markets and are widely viewed as blockchain’s “killer app,” with industry focus shifting from token issuance to real-world consumer and enterprise payment adoption. The strongest growth lies in cross-border B2B payments, where providers embedding stablecoins into corporate settlement flows can capture significant volume and float. Long-term defensibility comes from regulatory licences, banking partners and cross-border corridors.
• OSL holds or has acquired licences in Hong Kong, Japan, Australia, Bermuda and Indonesia, and is expanding into Europe, Brazil, Southeast Asia and Africa through acquisitions and licence applications. With OSL Pay and StableX, we embed stablecoin settlement into bank accounts and card networks, support 150+ digital assets, and provide 24/7 fiat–stablecoin conversion. As a regulated pioneer with a startup mindset, we believe the future of payments will be driven by real adoption and scalable deployment, not technology narratives. We welcome builders who are passionate about crypto and payments to join us in shaping compliant, global payment infrastructure.