At ING Hubs Spain we are looking for a Network & Firewall Engineer

Your role and work environment:

We are looking for a Network & Firewall Engineer with operational experience in the administration of Palo Alto Networks firewalls and basic networking knowledge.

The role will be responsible for carrying out daily operational tasks, applying simple changes, reviewing alerts, and collaborating in the routine maintenance of the infrastructure, always following established procedures.

The responsibility of this team is

to maintain end‑to‑end several decentralized environments across different countries, ensuring their reliability and continuity so they operate smoothly day after day.

…and our way of working is

close‑knit and supportive: we collaborate openly, learn from one another, and keep a steady focus on improving both ourselves and the environments we take care of.

Your key responsibilities:

Operational tasks

• Apply simple changes on Palo Alto firewalls: creation and modification of rules, objects, and basic policies.
• Manage centralized configurations and policies through Panorama.
• Perform connectivity checks and post‑change validations.
• Review basic logs and events, identify common incidents, and escalate those requiring advanced analysis.
• Execute routine maintenance tasks following documented procedures.
• Keep technical documentation up to date (inventories, changes, simple diagrams).

Collaboration and support

• Provide support for low‑complexity network incidents.
• Collaborate with other teams (security, systems, networking) on guided tasks.
• Participate in scheduled change windows with support.

Learning and improvement

• Gradually develop skills in network troubleshooting, traffic analysis, and automation.
• Propose improvements to operational procedures when possible.

What are we looking for?

Want to know if this job is made for you? These are some of the qualities that we value the most for this role. And if the shoe fits… don’t hesitate to apply!

Mandatory

• Basic experience administering Palo Alto Networks (rules, objects, logs, simple policies).
• Knowledge of Panorama: device groups, templates, centralized policies.
• Networking fundamentals:
• TCP/IP
• VLANs
• Subnetting
• Static routing
• Basic Linux knowledge (file management, essential commands, logs).
• Initial scripting knowledge (Python or Bash) used to automate simple tasks.

Desirable

• CCNA certification or equivalent level of knowledge.
• Previous experience in technical support, NOC, or basic network administration.
• Familiarity with Layer 2 / Layer 3 troubleshooting.
• Basic knowledge of Palo Alto APIs and automation with tools such as Ansible.

Professional Competencies

• Ability to follow established procedures accurately.
• Attention to detail when performing repetitive or documented changes.
• Ability to detect simple incidents and escalate when necessary.
• Good technical communication within the team.
• Proactive attitude and learning‑oriented mindset.

What do we offer?

The time you spend at work, the challenges you face or the lessons you get are very important, but… What about your personal life? At ING we want your work to fulfill you in every way, and that is why we take care of even the smallest details.

Check out what is waiting for you!

Be flexible my friend.

Our model is all about flexibility and accountability. Keeping both our customers and our colleagues needs in mind, you determine together which days you work at home and which you come to ING MAD to offer your best self. Do your thing.

Restaurant card.

So that thinking about what to have for lunch doesn’t take up your time or your cravings.

Our house will be your home.

In our offices you can find electric mobility solutions, doctor, hairdresser, gym, The Good Service (to help you with your errands) and much more!

Health insurance.

For you and all your family (spouse/partner and children).

Life insurance.

We help you protect what matters most to you.

Flexible remuneration.

In addition, you will enjoy our flexible remuneration model, through a more tax-advantaged way, you will be able to access other services such as nursery, transport card, training aids…

Transport allowance.

It doesn't matter where you live, we’ll help you get to the office.

Pension plan.

You can benefit from our pension plan after 1 month with us!

Discover ING Hubs Spain

We’re building something exciting—and we want you to be part of it.

ING is launching the new member of ING Hubs in Spain, an integral part of ING in charge of designing and delivering important technological and operational solutions to make banking frictionless for our customers. ING Hubs play a key role in our ‘Growing the difference’ strategy to become the best European bank. This will be our sixth global hub, joining a network of over 13,000 professionals in the Philippines, Poland, Romania, Slovakia, Türkiye and Spain.

What makes us different?

We have a tech-first mindset: We’re not just a bank—we’re a tech company that happens to do banking. Our new hub will be a center of excellence for scalable, fast, and secure technology.

We have global impact: You’ll be working on solutions that serve more than 34 million of customers in over 38 countries.

We are agile: ING was the first bank to adopt agile at scale. We continue to evolve with a collaborative, cross-functional way of working.

Sustainability at the heart of what we do: We have a role to play in defining new ways of doing business that align economic growth with positive environmental and social impact.

At ING, we believe in diversity, inclusion, and belonging. We’re proud of our international teams and are committed to creating an environment where everyone can thrive. We value authenticity, collaboration, and continuous learning.

We’re looking for curious minds, bold builders, and passionate problem-solvers. If you’re looking for a place to find new ways to drive efficiency and provide superior customer value, where your ideas matter, and where you can grow with purpose—we’re looking forward to meeting you.