Junior IT Support Engineer
Curaleaf InternationalCanada4 days ago
Full-timeRemote FriendlyInformation Technology
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Junior IT Support Engineer | Help Drive Innovation at Curaleaf International!
Location: Brampton, Ontario (Hybrid - 4 days on-site)
Salary: $55,000 - $65,000 CAD (Depending on experience)
Hours: Monday to Friday, 8:30 AM - 5:00 PM
Are you an aspiring IT professional looking to level up your career with a global leader?
Curaleaf International is searching for a proactive and curious Junior IT Support Engineer to join our team in Brampton. If you have a passion for problem-solving, a knack for Microsoft 365, and a desire to learn from seasoned experts, this is the perfect launchpad for you.
In this role, you won't just be "fixing computers"-you'll be a vital link in our global operations, collaborating closely with our IT Manager and European teams to support over 700 users.
About Us:
At Curaleaf International, we're not just participating in the cannabis industry-we're leading it.
As part of the world's largest cannabis company, Curaleaf Holding, Inc., we are powered by a strong presence at all stages of the supply chain. Our unique distribution network throughout Europe, Canada and Australasia brings together pioneering research with cutting-edge cultivation, extraction, and production. Amidst a rapid growth trajectory, our emphasis on quality and expertise aims to deliver safe and legal cannabis.
Curaleaf Clinics: Curaleaf Clinic is the largest medical cannabis clinic in the UK and remains one of the highest rated services. Offering consultations for a range of conditions where there is evidence for the use of medical cannabis, Curaleaf Clinic is dedicated to improving access to medical cannabis for patients.
Our Vision: To shape the future of cannabis through our commitment to research and product excellence
Our Mission: To be the world's leading cannabis company consistently delivering superior products and services and driving the global acceptance of cannabis.
Our Values:
Lead & Inspire
Commit to Win
Driven to Deliver Excellence
Customer Obsession
One Curaleaf
What You'll Be Doing:
We don't expect you to know everything on day one. We value curiosity and a "can-do" attitude. This is a unique opportunity to sharpen your technical skills under the mentorship of experienced IT leaders while earning a competitive salary.
The Perks:
Competitive Salary - Get rewarded for your hard work.
Excellent Holiday Allowance - Time to recharge is vital.
On-site Parking - Stress-free commuting.
Apply Today!
Curaleaf International Limited is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Ready to jumpstart your IT career? Let's build the future of our tech infrastructure together!
Location: Brampton, Ontario (Hybrid - 4 days on-site)
Salary: $55,000 - $65,000 CAD (Depending on experience)
Hours: Monday to Friday, 8:30 AM - 5:00 PM
Are you an aspiring IT professional looking to level up your career with a global leader?
Curaleaf International is searching for a proactive and curious Junior IT Support Engineer to join our team in Brampton. If you have a passion for problem-solving, a knack for Microsoft 365, and a desire to learn from seasoned experts, this is the perfect launchpad for you.
In this role, you won't just be "fixing computers"-you'll be a vital link in our global operations, collaborating closely with our IT Manager and European teams to support over 700 users.
About Us:
At Curaleaf International, we're not just participating in the cannabis industry-we're leading it.
As part of the world's largest cannabis company, Curaleaf Holding, Inc., we are powered by a strong presence at all stages of the supply chain. Our unique distribution network throughout Europe, Canada and Australasia brings together pioneering research with cutting-edge cultivation, extraction, and production. Amidst a rapid growth trajectory, our emphasis on quality and expertise aims to deliver safe and legal cannabis.
Curaleaf Clinics: Curaleaf Clinic is the largest medical cannabis clinic in the UK and remains one of the highest rated services. Offering consultations for a range of conditions where there is evidence for the use of medical cannabis, Curaleaf Clinic is dedicated to improving access to medical cannabis for patients.
Our Vision: To shape the future of cannabis through our commitment to research and product excellence
Our Mission: To be the world's leading cannabis company consistently delivering superior products and services and driving the global acceptance of cannabis.
Our Values:
Lead & Inspire
Commit to Win
Driven to Deliver Excellence
Customer Obsession
One Curaleaf
What You'll Be Doing:
- The Go-To Problem Solver: Provide first-line support via phone, email, and service desk, tackling everything from hardware hiccups to software snags.
- Systems Specialist: Administer our Microsoft 365 environment, manage user accounts, and handle password resets or access permissions.
- Hardware Hero: Set up and configure equipment for new hires and ensure all on-premises hardware is patched, updated, and running smoothly.
- Documentation Pro: Maintain clear records of IT procedures and manage our digital and physical assets.
- Global Collaborator: Coordinate with our UK and EU teams to provide seamless support across time zones.
- Experience: At least 1+ years in a first-line support role within a busy office environment.
- Tech Savvy: Strong knowledge of Windows 10/11 and experience troubleshooting within the Microsoft 365 suite.
- Adaptability: The ability to support a diverse workforce of 700+ users with patience and excellent customer service.
- Bonus Points: If you've worked with RMM tools (like Atera) or have a basic understanding of network equipment (routers/switches), we want to hear about it!
- Communication: Fluent English is essential for supporting our local and international colleagues.
We don't expect you to know everything on day one. We value curiosity and a "can-do" attitude. This is a unique opportunity to sharpen your technical skills under the mentorship of experienced IT leaders while earning a competitive salary.
The Perks:
Competitive Salary - Get rewarded for your hard work.
Excellent Holiday Allowance - Time to recharge is vital.
On-site Parking - Stress-free commuting.
Apply Today!
Curaleaf International Limited is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Ready to jumpstart your IT career? Let's build the future of our tech infrastructure together!
Ready to apply?
Join Curaleaf International and take your career to the next level!
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