JSG (Johnson Service Group, Inc.)
Senior Agile Coach
JSG (Johnson Service Group, Inc.)Canada7 days ago
ContractRemote FriendlyInformation Technology
Our client is seeking a Senior Agile Coach responsible for improving delivery effectiveness, coaching software development teams, and strengthening agile practices across engineering, product, and leadership teams. (Hybrid, Toronto)

Must Have Skills

  • 5+ years of experience working in Agile environments with software development teams
  • Strong experience coaching Scrum, Kanban, or hybrid Agile teams
  • Experience facilitating Agile ceremonies (Sprint Planning, Reviews, Retrospectives, Backlog Refinement)
  • Strong understanding of modern software development practices (CI/CD, DevOps, test automation)
  • Experience coaching Product Owners and Scrum Masters
  • Strong communication, facilitation, and conflict-resolution skills

Nice to Have Skills

  • Experience supporting Agile transformations at team or multi-team levels
  • Prior experience as a Scrum Master, Delivery Lead, or Engineering Manager
  • Agile certifications such as CSM, CSP, ICP-ACC, ICP-ENT, SPC, or equivalent
  • Experience with delivery management tools (Jira, Azure DevOps, or similar)
  • Experience working with cross-functional product, engineering, and design teams
  • Experience facilitating organizational improvement workshops

Responsibilities

  • Coach software development teams on Agile principles, practices, and mindset
  • Observe team dynamics and provide actionable feedback to improve performance and collaboration
  • Partner with Product Owners to improve backlog quality, story slicing, and prioritization
  • Support Scrum Masters in strengthening facilitation and improving team health
  • Help teams improve delivery flow, predictability, and product quality
  • Facilitate retrospectives, workshops, and continuous improvement sessions
  • Identify systemic delivery impediments and collaborate with leadership to resolve them
  • Promote a culture of learning, experimentation, and continuous improvement

Additional Information

  • Focus Area: Agile coaching for software development teams
  • Collaboration: Work closely with engineering teams, product owners, scrum masters, and leadership
  • Delivery Framework: Organization has already adopted Agile practices; role focuses on strengthening and improving execution
  • Coaching Scope: Team-level coaching, delivery improvement, backlog management, and agile maturity
  • Tools: Jira, Azure DevOps, or similar Agile delivery platforms
  • Work Style: Hands-on coaching with teams, facilitation of improvement initiatives, and leadership collaboration
  • Environment: Cross-functional software development teams focused on continuous delivery and operational excellence

Key Skills

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