Role & responsibilities:

As a Network Engineer with an in-depth knowledge of security requirements for deploying voice solutions in the field. Experience configuring Cisco Routers and Switches to predefined standards in a voice environment ensuring an 99.999% uptime. Experienced in the operational network/voice environment and using high-level functional voice systems analysis, design, integration, documentation, and implementation methodologies on complex problems.

In addition, your duties will consist of:

• Knowledge of the NG911 topology and associated equipment
• Participating in network planning, engineering, and architecture processes.
• Produce and/or maintain technical and procedural documentation as directed.
• Provide 2nd or 3rd level support on incidents and service requests.
• Deploy, configure network devices based on designs and standards provided.
• Maximize network performance and availability by monitoring performance; troubleshooting network problems and outages; scheduling upgrades; collaborating with network architects on network optimization.
• Secure network system by establishing and enforcing policies.

Skills Required

• Possess in-depth knowledge and experience with the following platforms in IPv4 and IPv6 environments:
• Cisco SD-WAN
• Versa
• Cisco ISR and ASR Routing platforms
• Cisco Nexus 9K Switching.
• Cisco Catalyst Switching
• Cisco NG Firewalls
• Cisco ASA Firewalls
• VXLAN
• Diagnose, troubleshoot, and resolve complex network issues in a timely manner.
• Ensure high availability of network services through redundancy, failover configurations, and proactive maintenance.
• Coordinate activities among multiple groups to ensure 99.999% uptime for the organization.
• Provide on-call technical support after hours and on weekends as needed.
• Document designs and policies associated with networks and maintain proper documentation of systems configurations.
• Experience with Virtualized Networks (VMware, Google Cloud Platform, Azure Cloud Platform)
• Ability to work as a part of a distributed team, despite the diversity (cultural, geographic and other differences)
• Participate in on-call schedule and, when required, work outside of normal business hours during planned maintenance windows.
• Lead network-related projects, from concept to deployment, ensuring milestones and deliverables are met.
• Collaborate with stakeholders to gather requirements and provide recommendations for network improvements.
• Implement and enforce network security protocols, including firewalls, VPNs, IDS/IPS, and encryption standards.
• Monitor for vulnerabilities and apply patches, updates, or changes to mitigate risks.
• Ensure compliance with organizational policies and regulatory standards.
• Understanding and knowledge of security NIST, CIS, or NENA
• Managing and working with other Managed Service Providers such as Lumen Versa.
• Possess clear and effective communication skills (oral and written English)
• Excellent email and telephone etiquette
• 10+ years demonstrated experience in network engineering, implementing, and maintaining geographically dispersed networks.
• 5+ years of network security experience (Firewalls, security tools, threat mitigation, etc.).
• Demonstrates ability to advance technologies, processes, and practices in area of specialization or discipline.
• Desirable: Possess Cisco CCNP, CCIE, Security and/or SDWAN certification or equivalent experience
• Desirable: Azure, GCP and/or VMware Certification
• Desirable: NG 9-1-1 networking or carrier grade voice networking