Snoonu
Senior Manager of People Development
SnoonuQatar4 days ago
Full-timeHuman Resources
🚀 Welcome to Your Next Adventure!

The Senior Manager of People Development is responsible for designing, governing, and evolving Snoonu’s global frameworks for organizational culture, performance management, succession planning, competency development and career progression.

This role defines the standards, architecture and governance mechanisms that ensure consistency and scalability across all countries where Snoonu operates.

The Role Ensures That

  • Performance systems drive accountability and high standards.
  • Career frameworks provide clarity and growth visibility.
  • Succession planning builds leadership readiness.
  • Culture initiatives reinforce Snoonu’s principles and behaviors.
  • Competency development models are clearly defined, measurable and embedded in evaluation processes.
  • The function operates centrally, setting global standards while enabling local adaptation in each country in partnership with the local P&C team.

🛠 What You’ll Get Your Hands On

  • Performance Management Architecture
  • Own the design and governance of Snoonu’s performance cycle (goal setting, mid-year, year-end, calibration, rating logic).
  • Define evaluation standards, rating distributions and calibration guidelines across markets.
  • Establish clear linkage between performance outcomes and:
    • Compensation philosophy
    • Promotion criteria
    • Talent review discussions
  • Build structured calibration governance (who participates, how bias is mitigated, decision rights).
  • Ensure country-level P&C teams apply the framework consistently.
  • Monitor adoption, quality of 1:1s and rating accuracy across regions.
  • Analyze performance data and identify systemic gaps (e.g., inflated ratings, promotion imbalances).
  • Career Progression & Leveling Frameworks
  • Design and maintain role architecture across IC and Managerial tracks.
  • Define leveling criteria (scope, autonomy, impact, influence).
  • Establish promotion standards and readiness indicators.
  • Ensure internal parity and cross-country consistency in career levels.
  • Partner with HRBPs and Finance to align leveling with salary bands and budget logic.
  • Maintain career transparency documentation accessible to employees.
  • Competency Model Development
  • Define company-wide core competencies aligned with Snoonu’s leadership principles.
  • Translate values into observable behaviors and measurable indicators.
  • Develop functional competency matrices by department.
  • Ensure competencies are embedded in:
    • Hiring criteria
    • Performance reviews
    • Promotion decisions
    • Succession planning
  • Review and evolve competencies annually based on business strategy.
  • Learning & Capability Development
  • Define annual learning priorities aligned with company OKRs and capability gaps identified through performance and talent review data.
  • Design and maintain structured learning pathways for:
    • Individual Contributors (IC levels)
    • First-time Managers
    • Senior Leaders
  • Establish global onboarding standards across countries (Qatar and expansion markets), ensuring consistency in quality and cultural alignment.
  • Oversee digital learning platforms strategy, certification logic and learning documentation standards.
  • Apply measurement frameworks linking learning interventions to performance improvement (e.g., KPI lift, promotion readiness, leadership pipeline strength).
  • Ensure learning investments are prioritized based on strategic impact and business needs.
  • Enable AI competency development across the company
  • Partner with Country P&C teams to adapt global learning frameworks while maintaining core standards.
  • Succession Planning & Talent Review
  • Design and govern the annual Talent Review process.
  • Define readiness categories (e.g., Ready Now, 1–2 Years, Emerging Talent).
  • Implement structured succession mapping for critical roles across markets.
  • Ensure business continuity plans exist for key positions.
  • Track leadership pipeline health (bench strength, readiness ratio).
  • Facilitate succession discussions with senior leadership.
  • Culture & Engagement Strategy
  • Define culture measurement strategy (engagement surveys, pulse checks such as quarterly eNPS survey).
  • Identify key drivers of engagement and performance by country.
  • Design company-wide culture initiatives aligned with strategic priorities for the local P&C team.
  • Support country-level P&C teams in implementing global initiatives.
  • Ensure culture efforts reinforce accountability and performance (not only satisfaction).
  • Global Governance & Standardization
  • Define which elements are:
    • Globally standardized
    • Locally adaptable
  • Create documentation toolkits for country P&C teams.
  • Audit implementation quality across markets.
  • Act as an escalation point for framework inconsistencies.
  • Establish clear decision rights between HQ and local P&C teams.
  • Scope of Impact:
  • Multi-country influence (Qatar + expansion markets).
  • Direct impact on leadership quality and talent readiness.
  • Governance over performance, promotions and succession outcomes.
  • Long-term impact on company culture and organizational health.
🧙‍♂️ The Magic You Bring

  • 9–12+ years in People Development / Talent / Organizational Development.
  • Experience designing performance or career frameworks at scale.
  • Strong analytical ability (data interpretation, governance mindset).
  • Ability to influence senior leadership and challenge decisions constructively.
  • Structured thinker with high operational discipline to manage the team.
  • Flexibility and adaptability to fast paced environment.
  • AI knowledge to leverage employees impact is a must have.

✨ Bonus Points If You Have

  • Exposure to multi-country or regional operations is recommended.

Inside Snoonu’s Universe

Snoonu is Qatar’s homegrown Super App, reinventing daily life with blazing-fast delivery, shopping, and more – all in one place. Powered by tech, driven by a global team, and obsessed with making life easier.

The Dream We’re Chasing

To be the first Qatari Ultra App that propels the region and its community through innovation and technology. We have global ambitions where what we do surpasses norms and limitations every time.

The Quest We’re On

To radically transform how people live by leveraging technology to connect them with endless possibilities.

Our Everyday Superpowers

👥 Be Customer Obsessed: “Focus on the customer and all else will follow.”

💪 Act with Integrity: “We are honest, ethical, and trustworthy in everything we do.”

🧪 Be Curious and Creative: “We constantly innovate and create solutions to bring a lasting positive impact.”

🏅Lead by Example and Take Ownership: “Be the change you want to see and take ownership.”

🚀 Work Smart and Deliver Results: “You can do more by doing less, better, and faster.”

👨‍💼 It's All About People: “Be a team player; together we are stronger.”

Perks & Worklife Magic At Snoonu

🌐 Global Vibes – Collaborate with a worldwide crew.

🧠 Brain Boosters – Learning budgets, access to courses, and tools for your growth.

🚒 Builder’s Playground – Own your tasks, own your path! We’re big on autonomy.

🏝️ Flexible Time Off – We take recharging seriously. Generous leave and wellness policies.

🛠️ Agile Everything – Scrum isn’t a buzzword here. It’s how we roll, from product to ops.

Great Place to WorkÂŽ Certified

We’re certified as a Great Place to Work®, a recognition that celebrates a culture we’ve built together where people come first, always. This certification reflects our commitment to creating a workplace where everyone feels valued, empowered, and inspired to do their best work.

Certified for Excellence

Our ISO 9001:2015 and ISO 45001:2018 certifications demonstrate our dedication to world-class quality and a safe, supportive workplace, reinforcing our promise to deliver exceptional service while prioritizing the wellbeing of our people.

Beyond the Code: Giving Back Matters

We don’t just build apps. We’re committed to doing business sustainably and giving back to the community that fuels us. From eco-conscious practices to CSR projects, we’re always finding ways to do better—and we invite you to be a part of that mission.

Diversity Isn’t Just a Buzzword

At Snoonu, fairness and inclusion are the foundation of everything we do. We’re proud to be an equal opportunity workplace that welcomes people from every walk of life. Be bold. Be you. Thrive here.

Let’s Build the Future Together

Apply now to join a team where your contributions spark a change and your voice is heard. Let’s make some magic together.

Stay in the loop—connect with us on LinkedIn!

Key Skills

Ranked by relevance
Apply