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Job Overview
We are seeking a Document & Governance Officer to manage the organization’s documentation lifecycle and governance processes, ensuring information is structured, controlled, accessible, and compliant with policies and standards. This role supports transparency, audit readiness, and effective decision-making by maintaining document control, governance frameworks, and compliance tracking.
Key Responsibilities
Document Management & Control
- Establish and maintain document management policies and standards.
- Manage document lifecycle: creation, review, approval, version control, and archiving.
- Maintain centralized repositories for policies, procedures, and project documentation.
- Ensure document classification, access control, and retention compliance.
- Support governance frameworks, committees, and decision documentation.
- Maintain governance registers for policies, procedures, templates, and decisions.
- Track approvals, action items, and governance records.
- Ensure governance processes are consistently followed.
- Ensure documentation complies with internal policies and regulatory requirements.
- Support internal and external audits with required records.
- Monitor compliance with documentation standards and processes.
- Improve document management processes and templates.
- Promote knowledge management best practices.
- Support automation and digitalization of document workflows.
- Coordinate with departments to ensure timely document updates.
- Provide guidance and training on documentation standards and tools.
- 5–8+ years in document control, governance, PMO, or knowledge management roles.
- Experience in regulated or project-driven environments.
- Strong document management, version control, and governance skills.
- Experience with audit preparation, compliance, and record keeping.
- Excellent organization, attention to detail, and communication skills.
Tools: SharePoint, Confluence, OpenText (DMS), Jira, ServiceNow, MS Planner, Excel, PowerPoint, Microsoft Teams
Certifications: ISO 9001, Records Management, Knowledge Management (preferred)
Education
Bachelor’s degree in Business Administration, Information Management, or related field
Skills: compliance,records,management
Key Skills
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