Telfer Partners
Program Manager
Telfer PartnersUnited Kingdom8 days ago
Full-timeProject Management, Customer Service

Our client, a leading Executive Education provider, is seeking a Programme Manager (Open Programmes) to oversee the delivery of open-enrolment Executive Education courses. The role involves full end-to-end project management and the on-site delivery or digital launch of a portfolio of programmes designed for senior executives from local, national, and international organisations.


Programme Manager Open Programmes: Key Responsibilities

  • Lead the end-to-end project management of assigned learning programmes, ensuring delivery to agreed timelines, budgets, and quality standards
  • Plan and manage all administrative and logistical elements of programme delivery, including travel, accommodation, catering, AV, facilities, and learning environments (physical and virtual)
  • Provide on-site and online technical and operational support during programme events, working with internal teams and external contributors to ensure smooth delivery
  • Ensure accurate planning documents, progress tracking, and record-keeping across all programme components, following organisational processes and data regulations
  • Work collaboratively with colleagues, faculty, clients, and external partners to support programme delivery and maintain effective working relationships
  • Confirm requirements with faculty and external speakers, ensuring teaching materials are received, reviewed, and prepared in line with programme timelines
  • Provide clear, timely communication to programme participants throughout the full learning lifecycle, ensuring they remain informed and supported
  • Gather and analyse participant and stakeholder feedback, facilitate debriefs, and contribute to ongoing improvements across the programme portfolio.


Programme Manager Open Programmes: Skills and Experience

  • Educated to graduate level or with equivalent relevant experience
  • Holds a recognised project management qualification (e.g., APM, Prince2, Agile) or can demonstrate equivalent practical experience
  • Able to take shared responsibility for programme quality and contribute to ongoing improvement
  • Works with a customer-focused approach and understands the requirements of event management
  • Experienced in managing multiple priorities and meeting deadlines
  • Competent in using modern office and learning technologies. Aware that some programme activities may take place outside standard working hours, including weekends, and that workloads may vary
  • Flexible in approach to meet project, client, and stakeholder requirements
  • Able to demonstrate the organisation’s core values: excellence, growth mindset, supporting others, positive problem-solving, and effective teamwork.


A competitive salary range of £33,361-£41,474 and generous benefits package including holiday allowance of 33 days plus bank holidays is offered.