Data Analyst

With curiosity and innovation, we shape the future of e-commerce, balancing today’s challenges with tomorrow’s possibilities. Come join the journey!

Who we are

Join us in shaping the future of global e-commerce delivery experiences.

At Ingrid, we're on a mission to solve some of the biggest challenges in e-commerce and redefine the delivery experience for retailers and shoppers worldwide. As a leader in Delivery Experience Management, our platform connects retailers, carriers, and shoppers to create seamless shopping journeys that fit people’s lives. Our solutions empower brands to elevate their online shopping and delivery experiences, building trust and convenience for millions of shoppers around the globe.

E-commerce is growing rapidly all over the world, and Ingrid is key to success.

About the role

We are looking for a Data Analyst to join Ingrid’s growing Data & Analytics team, where you’ll play a pivotal role in empowering our teams and customers with actionable data insights. In this role, you will collaborate across the organization—from product and commercial teams to finance—helping to drive smarter decisions and optimize performance.

You’ll be key in executing our data strategy, designing new metrics, refining curated data layers, and delivering impactful analysis that ensures stakeholders have a deep understanding of how our products and processes are performing. If you’re passionate about working in a fast-paced environment with complex datasets, this role offers the perfect opportunity to take your skills to the next level.

Key Responsibilities

• Develop a strong understanding of Ingrid’s products, as well as commercial and financial processes, to deliver valuable insights
• Proactively analyze performance trends, identify improvement opportunities, and develop new metrics for reporting
• Refine existing curated data layers and build new ones to support scalable analytics
• Collaborate with stakeholders across the company to align analytics efforts with business goals

About you

• ~3 years of experience in the data and analytics field
• A degree in statistics, mathematics, economics, computer science, or equivalent education—or relevant practical experience
• Proficiency in SQL (BigQuery or similar is a strong plus)
• Experience with data visualization tools (Metabase or similar)
• Familiarity with Git and workflow management tools such as DBT or Airflow
• Strong analytical skills with a proven ability to derive insights and communicate them effectively
• Excellent communication skills in English, both written and verbal

Meritorious

• Experience with Python for data analysis
• Hands-on experience with Google Cloud Platform
• Knowledge of product analytics and A/B testing (experiment design and analysis)
• Experience in statistical programming and advanced modeling

What we offer:

At Ingrid, we embrace bold ideas and a forward-thinking approach. We experiment, challenge the status quo, and focus on creating a meaningful impact through high-quality work. Collaboration is key, and we value diversity, support growth, and hold each other accountable while having fun along the way.

• Flexible and remote-friendly work options for better work-life balance
• A unique, informal atmosphere with a strong sense of teamwork and purpose
• The opportunity to grow and develop your skills while working with global brands and cutting-edge projects
• Support from experienced colleagues and leaders