Company Description

At Workster (in Lisboa, Portugal), we connect people and opportunities across Europe. With more than 15 years of experience and a network in 20+ countries, we help international both companies find the right talent, and candidates find the right place to grow. Our team of 40+ recruiters speaks 26 languages and comes from 19 nationalities, giving us a true European reach with a personal touch. Every year we match hundreds of professionals with new roles, always focusing on quality, speed, and long-term success.

Role Description

This opportunity allows participants to gain hands-on professional experience while working with international teams. Interns contribute to real business projects, collaborate with professionals in their field, and develop practical skills that support their long-term career growth.

The program offers a unique chance to build leadership skills, expand your professional network, and experience working in a multicultural environment abroad.

Leading cloud-based development platform with millions of users worldwide. Our mission is to give our users the freedom to create, design, manage, and develop their online presence exactly the way they want. We’re passionate about helping businesses, bloggers, and creatives build their websites, grow their brands, and succeed online. andidates need to have either experience or knowledge about digital marketing and/or webdesign, and be enthusiastic about it (mandatory). Tech-savvy, with the ability to quickly learn new software and tools. At least 1 year of experience in Customer Service with strong orientation to the customer (mandatory). Rotative shifts, you will work 8h per day and have 2 days off

Responsibilities

• Provide exceptional customer service via chat, email, and phone.
• Troubleshoot user issues with the client platform, offering guidance and solutions.
• Educate users on the platform's features and help them get the most out of their websites.
• Work closely with the product and development teams to resolve complex technical issues.
• Stay up to date with new client features and updates to provide accurate support.
• Collect and relay user feedback to improve overall user experience.

Qualifications

• Proficiency in Web Design and Web Development
• Experience with Content Management systems
• Knowledge of Digital Marketing and Online Marketing strategies
• Strong communication and collaboration skills
• Attention to detail and problem-solving abilities
• Experience with SEO and analytics tools is a plus
• Bachelor's degree in Web Development, Computer Science, Marketing, or related field