Product Specialist - Norway

Intelligently Moving Your World

XPENG is a leading technology company focused on designing, developing, manufacturing, and marketing intelligent mobility solutions, including electric vehicles (EVs), electric vertical take-off and landing (eVTOL) aircraft, and robotics. We aim to create a thoughtful and empathetic future for mobility that enhances driving experience. Headquartered in Guangzhou, China, XPENG has regional offices in Beijing, Shanghai, Shenzhen, Silicon Valley, and San Diego, and in 2021, we established our European headquarters in Amsterdam, along with offices in Copenhagen, Munich, Oslo, and Stockholm.

Our passionate and diverse team, with expertise in technology, finance, and the automotive industry, spans hubs in China, the US, and Europe. Together, we are forging our international presence as pioneers in the future of mobility.

Why should you be part of our success story?

XPENG Inc.'s American Depositary Shares (ADSs) have been listed on the New York Stock Exchange (NYSE) under the symbol 'XPEV' since August 27, 2020, and on the Stock Exchange of Hong Kong Limited (SEHK) under the symbol '9868.HK' since July 7, 2021. In 2023, XPENG further strengthened its growth trajectory with a $724 million strategic investment from Volkswagen, solidifying its position in the global market. There has never been a more exciting time to join XPENG — a leader in smart electric vehicles and sustainable mobility solutions.

JOB Title: Product Specialist

Responsibility

Product:

• Update live file with competitors and prices/offers. Updated twice a month

• Respond to customer service on product-related questions.

• Update customer service on important matters related to product

• Support the network on product-related questions in Lark, email and by phone

• Update product page on Sharepoint

• Stay up to date on our models, competitors and market trends

• Follow and answer product related questions in SoMe channels to capture problems and general feedback

• Check that mkt cars are updated and with the correct settings

• Participate and assist at events

• Assist with product launches

• Coordinate GTM plan between relevant departments within the company

• Assist with reviewing technical data

• Assist HQ with software translations

• Responsible for PT cars

Training:

• Create training and product videos

• Collect and analyse customer insights, regulatory developments, and market trends.

• Benchmark Xpeng’s products against competitors to ensure strong market positioning.

• Collaborate with sales, marketing, and after sales to optimize the customer journey.

Requirements

• Expected to have above average interest in the automotive industry and car models

• Bachelor degree or higher level of education

• Fluency in oral and written English and Norwegian.

• Able to travel and attend meetings as well as events.

• Able to generate new ideas and creative solutions.

• Excellent organizational and management skills.

• Ability to multi-task and to get the job done when needed.

• Ability to learn and use MacBook and related systems and programmes necessary

XPENG offers:

• An interesting, unique and very varied job at XPENG
• A job with an incredibly large contact surface both internally and externally
• An attractive salary package incl. pension and with the possibility of a bonus
• To be involved in the growth of an existing EV brand in Europe

Next steps:

To comply with GDPR, we can’t process your personal data without your given consent. Therefore, please apply directly via LinkedIn portal so that our team can proceed further.

As part of our application process, certain positions at our company require a pre-employment screening to ensure the reliability and integrity of our employees. This screening is a standard procedure and may include components such as a Criminal Background Check from your current or previous country of residence over the past five years. Additionally, the process may involve an integrity questionnaire, verification of identification, diplomas, work experience, and consultation of the central insolvency register.

We appreciate your understanding and cooperation in this important matter, as it helps us maintain the high standards expected by our team.

Our Commitment to Diversity and Inclusion:

At XPENG, we’re an equal-opportunity employer that values diversity and positively encourages applications from suitably qualified and eligible candidates regardless of race, religion, sex, national origin, gender, sexual orientation, age, marital status, disability status or other applicable legally protected characteristics.