Global B2B Product Planning and Operations Manager

About Dyson B2b

Dyson B2B ambition is to deliver profitable growth by creating the best possible experience for our business customers. We equip enterprises and organisations with Dyson's pioneering technology—from Airblade hand dryers in commercial real estate, to professional beauty solutions in hospitality, and advanced consumer devices in workplaces and universities. Our vision is clear: build enduring partnerships and set new standards for quality, innovation, and customer focus for business.

Job Description

Product Operations

• Manage Demand and Supply Planning: Ensure alignment of stock levels and forecasting with commercial demand across global markets, collaborating with supply chain teams to maintain efficient product availability for Airblade and Lighting.
• Operational Project Management: Lead operational projects associated with product certifications, documentation, and launch processes to support commercial objectives.
• Compliance and Documentation: Coordinate with internal teams and third-party organizations to maintain necessary certifications and documentation for global regulatory requirements.
  
  
  

Product Training & Support

• Product Training: Deliver ongoing product training to market teams, resellers, and customers—building technical and commercial expertise to support sales.
• Resource Creation: Develop and update product guides, training materials, and technical documentation tailored to business users, ensuring clarity and relevance.
• Sales Enablement: Work closely with market teams and customers, responding to product queries and supporting sales conversations with accurate information.
  
  
  

Market Data

• Performance Tracking: Monitor, analyze, and report product performance data including sales, adoption, and competitor activity; share actionable insights.
• Market Feedback: Gather and interpret feedback from global markets, supporting improvements to product operations and customer support initiatives.
• Forecasting: Use market data to update forecasts and provide recommendations for operational adjustments to ensure continued product success.
  
  
  

What We Are Looking For

• Holds a degree in Business, Marketing, Engineering, or a related field.
• Experience in product operations, supply/demand planning, market data analysis, or product training in a B2B context.
• Ability to interpret complex data sets and turn insights into practical recommendations.
• Confident communicator, skilled in product training and technical explanation.
• Experience managing projects in a fast-paced, cross-functional environment.
• Detail-oriented, proactive, and driven to improve business processes.
• Strong stakeholder management skills, comfortable working across global teams.
• Curious, agile, and committed to delivering operational excellence.
  
  
  

Dyson is an equal opportunity employer. We know that great minds don’t think alike, and it takes all kinds of minds to make our technology so unique. We welcome applications from all backgrounds and employment decisions are made without regard to race, colour, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other any other dimension of diversity.