Head of Application Services - Workplace Technology
PEXAAustralia2 days ago
Full-timeEngineering, Information Technology
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Hi, we’re PEXA
Every time a house is bought, sold or refinanced in Australia your lawyer, conveyancer and lender will most likely use a digital platform to settle your property, this is where we come in. PEXA’s world-first digital settlement platform has revolutionised the way we exchange property in Australia helping over 20,000 people a week safely settle their homes.
Since starting our journey in 2010, we now employ a team of over 1,000 people working across multiple continents. We’re still growing, innovating and looking ahead, but behind our greatest achievements, there is a team of curious creators and big thinkers. That’s why, we’re looking for ambitious people like yourself to join the team.
A day in the life:
You will lead the Application Services function within Workplace Technology, ensuring our people have the right software applications to do their jobs efficiently, effectively and securely. You will partner with business leaders to identify opportunities to improve operational processes, manage the application portfolio, and ensure reliable day-to-day service and continuous improvement for application tooling and integrations.
About the role:
As Head of Application Services you will own the enterprise application portfolio and lead lifecycle planning, including phase-in, phase-out and license management. You will provide strategic application advice to business units and senior leaders to drive operational efficiency and return on investment. You will manage vendor relationships, procurement inputs and contract renewals for application vendors and managed services providers. You will oversee project intake and prioritisation with the Enterprise PMO and Change teams, supporting delivery from requirements through to handover. You will also lead and develop a high-performing team responsible for ServiceNow, Microsoft 365, configuration and application support roles.
Key capabilities we’re looking for:
A career at PEXA starts with you!
If you think you have the required skills, an appetite to learn and would be a great fit, we’d love to hear from you – even if you don’t tick all the boxes. At PEXA we support your growth and help you discover your full potential.
Why join us
At PEXA we want you to embrace your best self each day, creating an environment where everyone can contribute and participate, so that every person can reach their full potential. We want our people to feel equally valued, supported and celebrated. With market-leading benefits that make a difference, we’re committed to supporting individuals, families and carers. Your culture, gender, sexual orientation, language and other attributes make you unique! We couldn't be prouder to have a team that reflects the richness of our wider community.
We're a proud Circle Back Initiative Employer and commit to responding to every applicant.
Stay Connected
A career at PEXA is exciting, challenging and rewarding, and we’re always on the lookout for talented individuals to join the team. You can learn more about life at PEXA on our website and social channels too.
Every time a house is bought, sold or refinanced in Australia your lawyer, conveyancer and lender will most likely use a digital platform to settle your property, this is where we come in. PEXA’s world-first digital settlement platform has revolutionised the way we exchange property in Australia helping over 20,000 people a week safely settle their homes.
Since starting our journey in 2010, we now employ a team of over 1,000 people working across multiple continents. We’re still growing, innovating and looking ahead, but behind our greatest achievements, there is a team of curious creators and big thinkers. That’s why, we’re looking for ambitious people like yourself to join the team.
A day in the life:
You will lead the Application Services function within Workplace Technology, ensuring our people have the right software applications to do their jobs efficiently, effectively and securely. You will partner with business leaders to identify opportunities to improve operational processes, manage the application portfolio, and ensure reliable day-to-day service and continuous improvement for application tooling and integrations.
About the role:
As Head of Application Services you will own the enterprise application portfolio and lead lifecycle planning, including phase-in, phase-out and license management. You will provide strategic application advice to business units and senior leaders to drive operational efficiency and return on investment. You will manage vendor relationships, procurement inputs and contract renewals for application vendors and managed services providers. You will oversee project intake and prioritisation with the Enterprise PMO and Change teams, supporting delivery from requirements through to handover. You will also lead and develop a high-performing team responsible for ServiceNow, Microsoft 365, configuration and application support roles.
Key capabilities we’re looking for:
- At least eight years’ experience in application software delivery and portfolio management
- Proven experience engaging with senior executives and delivering strategic application outcomes
- Experience managing third-party vendors and managed service providers
- Strong stakeholder engagement, communication and leadership skills
- Excellent problem solving, analytical skills and change management experience, with knowledge of ServiceNow advantageous
- Application portfolio governance and roadmap established, with clear phase-in and phase-out plans
- Improved stakeholder satisfaction with application tooling and measurable adoption and enablement outcomes
- Vendor performance and contract renewals assessed and optimised for value
- A prioritisation process for application projects adopted and operating with PMO and Change partners
A career at PEXA starts with you!
If you think you have the required skills, an appetite to learn and would be a great fit, we’d love to hear from you – even if you don’t tick all the boxes. At PEXA we support your growth and help you discover your full potential.
Why join us
- Quarterly wellness days to recharge
- Four weeks workcation per year - work from an approved country
- Take the opportunity to purchase up to four weeks additional annual leave per year
- Learn from the best and upskill with PEXA Academy and grow your career
At PEXA we want you to embrace your best self each day, creating an environment where everyone can contribute and participate, so that every person can reach their full potential. We want our people to feel equally valued, supported and celebrated. With market-leading benefits that make a difference, we’re committed to supporting individuals, families and carers. Your culture, gender, sexual orientation, language and other attributes make you unique! We couldn't be prouder to have a team that reflects the richness of our wider community.
We're a proud Circle Back Initiative Employer and commit to responding to every applicant.
Stay Connected
A career at PEXA is exciting, challenging and rewarding, and we’re always on the lookout for talented individuals to join the team. You can learn more about life at PEXA on our website and social channels too.
Ready to apply?
Join PEXA and take your career to the next level!
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