Security Operations Manager

The Job

• Regularly visit all designated sites under the scope to ensure compliance and address any security concerns.
• Manage all security operations and personnel within the designated area, ensuring efficient and effective security measures are in place.
• Liaise with the security vendor on all aspects related to personnel assignment, uniforms materials, documents, and other relevant matters.
• Responsible for issuing incident, security breach, and occurrence reports frequently or as required.
• Support operations management during audits that require physical security answers and documentation.
• Serve as the primary point of contact for all security matters in the region, including communication with customer security personnel as needed.
• Ensure that site teams are following state security policies, procedures, and processes.
• Act proactively to solve issues related to the designated area, ensuring a secure environment.
• Lead and mentor security supervisors, providing guidance and support to enhance their performance.
• Responsible for the assessment of the security team, ensuring they meet performance standards.
• Responsible for managing key performance indicators (KPIs) and service level agreements (SLAs) within the region.

Selection Criteria:

• Bachelor's Degree from a recognized college or university in any related field.
• Minimum of 5 years security experience from private security services, military, or police.
• Security experience from Data Centers, Hospitals or Healthcare will be an advantage.
• Must possess a SIRA Security Supervisor license.
• Strong English communication skills, verbal and written
• Ability to supervise and motivate a team
• Excellent customer service skills
• Strong analytical mindset and focus to drive informed solution considerations and decision making.
• Excellent conflict management and communication skills
• Must have a valid diving license.