1. Role Purpose

The Agile Coach enables Aldar Estates teams to adopt, scale, and mature agile ways of working across digital, operations, product, and transformation initiatives. The role acts as a servant leader, supporting cross‑functional teams, product managers, and delivery leads to accelerate value creation, enhance collaboration, and instill a culture of continuous improvement.

The Agile Coach also leverages AI-assisted agile tools to improve delivery velocity, planning accuracy, and team effectiveness across the Estates portfolio.

2. Key Responsibilities

2.1 Agile Leadership & Framework Adoption

• Guide teams in adopting Agile, Scrum, Kanban, or hybrid delivery frameworks.
• Coach product managers, scrum masters, and delivery teams on agile practices and events.
• Facilitate sprint ceremonies where needed to support team maturity.
• Embed agile ways of working across operational and digital initiatives

2.2 Agile Transformation & Continuous Improvement

• Identify process and cultural blockers; recommend improvements aligned with Aldar Estates’ transformation roadmap.
• Scale agile practices consistently across multiple teams.
• Use agile performance metrics (velocity, cycle time, throughput) to drive improvement.
• Promote a culture of continuous learning and iterative delivery.

2.3 Digital & AI-Driven Agile Enablement

• Use AI to assist in writing user stories, epics, and acceptance criteria.
• Apply AI-driven predictive analytics to detect delivery risks and capacity constraints.
• Automate retrospective insights from collaboration tool transcripts.
• Develop AI-powered dashboards to track flow metrics and team performance.
• Use generative AI for summarizing sprint outcomes, generating backlog documentation, and detecting blockers.

2.4 Coaching, Facilitation & Stakeholder Engagement

• Provide hands-on coaching for digital, operations, CX, and transformation teams.
• Mentor product owners and delivery leads on prioritization, planning, and customer-centric design.
• Facilitate conflict resolution, alignment workshops, and cross-team collaboration.
• Partner closely with leadership to champion agile culture.

2.5 Portfolio & Strategic Alignment

• Support portfolio-level prioritization, ensuring alignment to Estates’ strategic goals.
• Guide teams in backlog refinement and value-based decision making.
• Ensure agile delivery contributes to operational efficiency and customer experience targets.

2.6 Measurement & Reporting

• Define and manage agile dashboards and performance reports.
• Use AI sentiment analytics to evaluate team morale and collaboration issues.
• Provide transparent insights to leadership on progress, risks, dependencies, and value delivery.

3. Qualifications & Experience

Education

• Bachelor’s degree in Business, Technology, Engineering, or related field.
• Preferred certifications: CSM/PSM, PMI-ACP, ICP-ACC, SAFe.

Experience

• 5–10 years of experience as an Agile Coach, Scrum Master, or agile transformation lead.
• Experience coaching multiple cross-functional teams simultaneously.
• Experience supporting digital product delivery, operations, or enterprise transformation programs.

Technical & Professional Skills

• Strong knowledge of Scrum, Kanban, Lean, and scaling frameworks
• Skilled in agile tools: Jira, Azure DevOps, M365 Copilot, or equivalent platforms.
• Strong facilitation, coaching, and communication skills.
• Ability to analyze delivery data and convert it into actionable insights.

4. Key Performance Indicators (KPIs)

• Improvement in team velocity and delivery predictability.
• Reduction in cycle time and lead time.
• Increase in team maturity and adoption of agile practices.
• Efficiency gained through AI-assisted agile processes.
• Stakeholder satisfaction and team engagement.
• Contribution to Estates’ digital and operational objectives.

5. Competencies

• Continuous Learning and critical thinking
• Agile Mindset
• Collaboration & Team Enablement
• Data-Driven Decision Making
• Problem Solving
• Change Leadership
• Communication & Facilitation

Innovation & Digital Literacy