Reporting to: Group CEO and/or Group CFO

Sector: Luxury / Ultra-Luxury Real Estate Developer

Job Summary

The Implementation Manager will be responsible for translating the new operating model of a luxury real estate developer into enterprise-wide transformation initiatives. He will lead and own the end-to-end implementation of the approved organization structure along with its enablers including governance structures, processes, systems, and ways of working. He will ensure cross functional collaboration and knowledge transfer while protecting the brand’s luxury positioning, quality standards, and delivery excellence.

This is a hands-on execution role that sits between strategy and operations, accountable for turning design into adoption, and plans into measurable outcomes.

Key responsibilities:

Transformation Planning

• Own and drive the overall transformation roadmap across strategic, operational, and organizational initiatives
• Translate operating model components into structured programs, milestones, and execution plans
• Ensure transformation initiatives remain aligned with CEO priorities and business objectives

Operating Model Implementation

• Lead the end-to-end implementation of the approved operating model across development, design, construction, sales, leasing, asset management, and corporate functions
• Translate operating model components into clear workflows, policies, procedures, and role responsibilities
• Ensure alignment between organizational structure, decision rights, processes, and performance metrics

Project Governance (PMO)

• Establish and run a strong transformation PMO framework (governance, cadence, reporting, escalation)
• Define success metrics, KPIs, and benefits tracking for all transformation initiatives
• Ensure disciplined execution, risk management, and issue resolution across projects
• Prepare executive-level updates, dashboards, and decision papers for the CEO and leadership team

Governance & Controls

• Implement governance frameworks, committees, escalation paths, and approval authorities
• Ensure Delegation of Authority and governance controls are embedded into daily operations
• Monitor compliance with governance standards and recommend corrective actions

Operational & Organizational Excellence - Lead or support initiatives related to:

• Process redesign and optimization
• Policy and governance development
• Organizational design and role clarity
• Performance management and KPI frameworks
• Assess functional areas in need of processes / policies and support in developing them if required
• Review existing processes / policies and ensure smooth cross functional collaboration, develop new processes when needed

Systems & Tools Enablement

• Coordinate with the IT department and external vendors to ensure all systems and tools are aligned with the strategic direction
• Support in ERP implementation and coordination to ensure more efficient internal workflows
• Change Management & Cross-Functional Coordination
• Anticipate resistance and design mitigation and communication strategies
• Ensure smooth transition from legacy ways of working to new systems and frameworks
• Ensure transformation initiatives are understood, adopted, and sustained
• Coordinate workstreams across respective departments to ensure ownership, accountability, and delivery
• Eliminate silos and ensure cross-functional alignment in strategies and plans

Stakeholder Management

• Act as the central point of coordination between executive leadership, functional heads, project teams, and external partners.
• Prepare executive updates, dashboards, and progress reports.
• Manage external consultants and implementation partners where applicable.

Relevant Experience:

• 10+ years of experience in consulting (operating model projects), transformation, PMO, or large-scale implementation roles
• Strong experience in the real estate development or large-scale capital projects
• Strong knowledge in PMO and transformation frameworks
• Experience in operational excellence / organizational excellence (processes, policies, governance)
• Prior exposure to working closely with CEOs and senior executives is preferred

Core Competencies

Operating model execution and transformation delivery

Program and change management

Structured thinking and planning

Executive-level communication and stakeholder influence

High attention to detail combined with a big-picture mindset

Leadership Attributes

Results-driven with a strong sense of ownership

Pragmatic, disciplined, and solutions-oriented

Able to challenge constructively while maintaining trust

Calm under pressure with strong decision-making capability