AutoGrab is on a mission to reshape the automotive industry with data-driven, intelligent technology. Backed by leading investors and trusted by major OEMs, marketplaces, and dealer groups, we’re building the infrastructure powering the future of vehicle trading.

We’ve been recognised in the AFR Fast Starters, LinkedIn's top 25 Start ups and Deloitte Tech Fast 50 lists, reflecting our rapid growth, strong market demand, and relentless pursuit of innovation.

We are data-rich, fast-paced, and building the next generation of AI-driven solutions for dealers, insurers, and finance companies. We are moving from a feature-led to a product-led organization, and we need a strategic design partner to help us make that shift.

What You Will Do (The Mission)

Establish the Design Practice

• Build the Foundation: You will set up the core UX artifacts and rituals: User Personas, Archetypes, and Journey Maps. You will define "Who our user is" and ensure the entire business understands them.
• Lead Discovery: You won't just design screens; you will design the Solution. You will partner with PMs in the Discovery phase to validate problems, define value propositions, and test hypotheses before we write code.
• Democratize Research: You will establish our User Research capability. You will set up the cadence for customer interviews, usability testing, and feedback loops, ensuring real user data drives our decisions.

Execute with Excellence

• Designing for AI: You will tackle the unique challenges of AI interfaces - designing for trust, explainability, and probabilistic data. You know how to make complex algorithms feel simple, human, and useful.
• End-to-End Design: You will own the design process from messy sketches and low-fidelity wireframes to polished, high-fidelity mockups.
• Rapid Prototyping: You will build interactive prototypes to test concepts quickly. You understand that a prototype is worth a thousand meetings.
• AI-Augmented Design: You actively use AI tools to accelerate and enhance your design practice - whether that's generating research synthesis, exploring concept variations, writing microcopy, or speeding up usability analysis. You are curious about how AI is reshaping the designer's toolkit and bring that curiosity to the team.
• Technical Feasibility: You will conduct Early Design Reviews with Engineering. You don't design in a silo; you work with Tech Leads to understand feasibility and trade-offs early, preventing "unbuildable" designs.

Coach & Collaborate

• Mentorship: You will be a mentor and coach to our current Product Designer, helping them grow their skills in UX, interaction design, and strategic thinking.
• Commercial Pragmatism: You are not a "Design Purist." You understand that we are a business. You can balance the ideal user experience with commercial constraints and technical reality. You know when to fight for the user and when to ship the MVP.

The "Trio" Model

You will be a core part of a Product Trio (PM + Eng Lead + Design). You will not be a service provider waiting for tickets. You will be a co-owner of the product strategy, ensuring that Desirability (Design) has an equal seat at the table with Viability (Business) and Feasibility (Tech).

What We Are Looking For

• Experience: 5+ years of experience in Product Design (UX/UI), ideally in B2B SaaS, AI/ML products, or complex data-driven environments.
• Portfolio: A portfolio that shows process, not just great visual design. We want to see how you solved the problem, how you researched the user, and how you navigated constraints.
• Toolkit: Proficiency in Figma, prototyping tools, and user research platforms. Comfort using AI tools (e.g. generative design aids, AI research assistants, LLM-powered workflows) to move faster and think bigger.
• Mindset: You are a "Player-Coach." You are happy to roll up your sleeves and design, but you also think about the System of design.
• Communication: You can articulate design decisions to stakeholders (Sales, Execs, Engineers) in terms of business value and user impact.

Why Join AutoGrab?

• Be part of a high-growth, purpose-driven technology company shaping the future of automotive and finance.
• Work alongside a supportive, highly experienced leadership team.
• Thrive in a dynamic, collaborative culture that genuinely invests in your development.
• Join a global business with offices across Australia, the UK, and Asia, and ambitious international expansion ahead.