UX Designer - Brand Marketing Strategy Department, Marketing Division

Job Description

Business Overview

The Marketing Division leads brand, creative, marketing, and membership as a cross-group organization with a mission to expand Rakuten Group's membership value and ecosystem of over 70 services.

We believe that the mobile domain is a platform that plays a fundamental role in the ecosystem, and as the Marketing Division, we are further promoting collaboration with Rakuten Mobile.

Department Overview

User Experience Strategy is a planning and management department that oversees multiple UX and creative-related departments across the organization.

It contributes to the overall improvement of service quality by providing comprehensive support for the user experience of Rakuten Mobile and establishing mechanisms for KPI management.

Furthermore, it strengthens the entire organization by providing support in areas such as budget management, recruitment, and employee development in the back-office.

Our section consists of a diverse team with foreign nationals and extensive international experience, fostering a highly collaborative environment where ideas can be exchanged freely.

Position

Why We Hire

To expand our organization.

We are in a phase that you could introduce new research method and create new operation flow if you want to do so. If you prefer to bring the best flamework to improve UX, it is the best timing to join our team.

Position Details

• Designing UX solutions (creating design materials such as wireframes, prototypes, user flows)
• Providing direction to UI designers (providing guidance on interface design and contributing to improving the user experience)
  
  

Work Environment

The team consists of members from various nationalities and with diverse international experiences, representing four different countries. It fosters an international culture where each member brings their professional expertise and collaborates to tackle various challenges as one team.

Mandatory Qualifications

• Degree or equivalent experience in User Experience, Interaction Design, or related field
• Experience in UX design for more than 3 years and proficiency in user-centered approaches
• Experience in creating wireframes, prototypes, and user flows
• Experience using design tools (e.g., Sketch, Figma, Adobe XD)
• Knowledge and experience in user testing and gathering feedback
• Strong communication skills and ability to work in a team
• Creative thinking and problem-solving skills
• Interest and passion for UX trends and best practices
• Proficient Japanese language capability is required
  
  

Desired Qualifications

• Experience managing projects in large-scale and complex organizations
  
  

Other Information

Additional information on English Qualification

TOEIC score of 800 or above.

English proficiency for business conversation would be a plus.

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Languages

English (Overall - 2 - Intermediate), Japanese (Overall - 4 - Fluent)