Cloud Ops Engineer

Role Purpose

Ensure stable, reliable, and efficient operation of cloud environments by managing production

workloads, monitoring, incident response, and continuous operational improvement.

Key Responsibilities

 Operate and support cloud environments including monitoring, incident management,

and problem resolution.

 Ensure backups, recovery processes, and operational controls align with business

requirements.

 Perform capacity planning, performance management, and cost optimization.

 Automate operational tasks to reduce manual effort and improve consistency.

 Support application teams operating distributed cloud workloads.

 Maintain operational documentation, runbooks, and reporting.

Required Skills & Experience

 Experience in cloud operations or production support roles.

 Strong troubleshooting and incident management capabilities.

 Familiarity with monitoring, alerting, and operational tooling in cloud environments.

Behavioral Expectations

 Remains calm, structured, and decisive during incidents.

 Demonstrates strong customer and service orientation.

 Collaborates effectively across technical and business teams.

 Continuously seeks to reduce operational toil through automation.