Fullstack Developer

Join our dynamic Customer Experience Platform team at ixigo as a Full Stack Developer, where we focus on creating innovative products to enhance user interactions on renowned platforms like ixigo, AbhiBus, and Confirmtkt. This role is crucial for building and refining features in the help sections of these platforms, ensuring top-notch customer support and user satisfaction. If you're passionate about driving impactful changes and developments in the customer experience sphere, we want you on our team!

Key Responsibilities:

- Develop and maintain scalable, high-performance software applications specifically focused on customer experience.

- Enhance the help sections on platforms like ixigo, AbhiBus, and Confirmtkt, ensuring they are responsive, user-friendly, and up-to-date.

- Design and ensure the implementation of overall web architecture, maintaining a balance between front-end and back-end functionality.

- Test software rigorously to ensure responsiveness and efficiency, keeping user satisfaction as a priority.

- Address and improve any technical issues in existing help sections across platforms.

- Collaborate with project managers, engineers, and other stakeholders to ensure deliverables align with business goals and user needs.

Qualifications:

1. Educational Background: Bachelor’s degree in Engineering, Computer Science, or a related field.
2. Experience: 2-4 years in full-stack development, specifically with Node.js, React, and MongoDB.
3. Backend Technology Proficiency: Hands-on experience with Node.js and familiarity with backend frameworks like Express and Fastify.
4. Frontend Technology Proficiency: Proven experience with React, Next.js, and front-end technology stacks including Tailwind CSS, SCSS, and CSS.
5. Database Proficiency: Extensive experience in working with MongoDB, including design, deployment, and optimization.
6. Performance Optimization: Experience in building high-performance and scalable applications.
7. Web Technologies Mastery: Deep understanding of HTML, CSS, JavaScript, TypeScript, and DOM.

Additional Skills :

- Strong problem-solving capabilities and innovative thinking.

- Excellent communication skills to clearly articulate technical challenges and solutions.

- Adept at handling simultaneous projects and meeting tight deadlines.

- Proactive in staying up-to-date with the latest industry trends and technologies.

- Team player who can also excel independently.

- Knowledge of accessibility and security compliance preferred.