IT Operations Technician
Reach SubseaNorway1 day ago
Full-timeRemote FriendlyInformation Technology
Track This Job
Add this job to your tracking list to:
- Monitor application status and updates
- Change status (Applied, Interview, Offer, etc.)
- Add personal notes and comments
- Set reminders for follow-ups
- Track your entire application journey
Save This Job
Add this job to your saved collection to:
- Access easily from your saved jobs dashboard
- Review job details later without searching again
- Compare with other saved opportunities
- Keep a collection of interesting positions
- Receive notifications about saved jobs before they expire
AI-Powered Job Summary
Get a concise overview of key job requirements, responsibilities, and qualifications in seconds.
Pro Tip: Use this feature to quickly decide if a job matches your skills before reading the full description.
We’re strengthening our IT team and are looking for a motivated IT Operations Technician to join our office in Asker.
In this onshore role, you will help ensure stable, secure, and efficient IT operations with a dual focus: delivering excellent end-user support while contributing to the reliable operation of IT systems supporting offshore environments.
If you enjoy hands-on troubleshooting, value great user experience, and thrive in a dynamic setting where no two days are the same, this is an excellent opportunity to make a real impact across both onshore and offshore operations.
About The Role
As an IT Operations Technician, you will join a skilled and service-oriented IT team responsible for stable, secure, and efficient IT operations.
You will combine hands-on end-user support with operational responsibility for IT systems supporting our offshore activities.
Working closely with colleagues, vendors, and offshore teams, you will contribute to system maintenance, infrastructure improvements, and reliable IT delivery across locations. The role also includes support for vessel IT mobilization, with occasional travel when required.
Key responsibilities
End User Support
You are structured, service-minded, and comfortable working independently. You take ownership of issues and enjoy solving problems in a practical and efficient way.
You are curious about technology and motivated by contributing to stable and secure operations.
Interested in joining our team?
We’d love to hear from you.
About Reach Subsea
Our services are delivered through a fleet of vessels, supported by offices in Norway, Sweden, the UK, the US, Brazil, Trinidad, Australia, and Singapore. We currently employ close to 500 people across both offshore and onshore locations. The company operates a wide range of work and survey ROVs from its fleet of vessels, ranging from smaller survey, IMR, and light construction vessels to highcapacity subsea construction vessels. Operations are performed by highly qualified offshore personnel and supported by competent onshore engineering resources. The Group’s objective is to offer high quality solutions and technology to clients in need of ocean data and services. Our vision, 'Sustainable access to ocean space,' underpins our commitment to developing sustainable solutions while carefully balancing the interests of all our stakeholder groups.
In this onshore role, you will help ensure stable, secure, and efficient IT operations with a dual focus: delivering excellent end-user support while contributing to the reliable operation of IT systems supporting offshore environments.
If you enjoy hands-on troubleshooting, value great user experience, and thrive in a dynamic setting where no two days are the same, this is an excellent opportunity to make a real impact across both onshore and offshore operations.
About The Role
As an IT Operations Technician, you will join a skilled and service-oriented IT team responsible for stable, secure, and efficient IT operations.
You will combine hands-on end-user support with operational responsibility for IT systems supporting our offshore activities.
Working closely with colleagues, vendors, and offshore teams, you will contribute to system maintenance, infrastructure improvements, and reliable IT delivery across locations. The role also includes support for vessel IT mobilization, with occasional travel when required.
Key responsibilities
End User Support
- Provide 1st and 2nd line technical support to users (on-site and remote)
- Troubleshoot hardware, software, and connectivity issues
- Manage user accounts, devices, and access rights (e.g., Active Directory / Entra ID)
- Support workplace services including laptops, mobile devices, printers, collaboration tools, and enterprise applications
- Handle incidents, service requests, and problem resolution according to established processes
- Deliver clear communication and ensure an excellent user experience
- Support and monitor IT systems and infrastructure used in offshore operations
- Assist with deployment of new offshore infrastructure
- Ensure availability and reliability of networks, servers, and critical applications
- Perform system maintenance, patching, and operational tasks
- Support backup, recovery, and basic cybersecurity routines
- Collaborate with offshore personnel, vendors, and internal IT teams
- Participate in incident response and root cause analysis
- Maintain documentation, procedures, and operational guidelines
- Technical education in IT, electronics, or a related field
- University degree in ICT or similar (preferred)
- 3–5 years of relevant experience within IT operations, infrastructure support, or field-based technical work
- Experience with user administration and identity management (e.g., Active Directory / Entra ID)
- Solid understanding of Windows environments, hardware, networks, and standard workplace technologies
- Fluent in Norwegian or Swedish, and English
You are structured, service-minded, and comfortable working independently. You take ownership of issues and enjoy solving problems in a practical and efficient way.
You are curious about technology and motivated by contributing to stable and secure operations.
Interested in joining our team?
We’d love to hear from you.
About Reach Subsea
Our services are delivered through a fleet of vessels, supported by offices in Norway, Sweden, the UK, the US, Brazil, Trinidad, Australia, and Singapore. We currently employ close to 500 people across both offshore and onshore locations. The company operates a wide range of work and survey ROVs from its fleet of vessels, ranging from smaller survey, IMR, and light construction vessels to highcapacity subsea construction vessels. Operations are performed by highly qualified offshore personnel and supported by competent onshore engineering resources. The Group’s objective is to offer high quality solutions and technology to clients in need of ocean data and services. Our vision, 'Sustainable access to ocean space,' underpins our commitment to developing sustainable solutions while carefully balancing the interests of all our stakeholder groups.
Key Skills
Ranked by relevanceReady to apply?
Join Reach Subsea and take your career to the next level!
Application takes less than 5 minutes