Role Overview:

As IT Manager, you will be the single point of accountability for all internal IT infrastructure, applications, and policies across:

• Company (holding company), and its majority-owned joint ventures.

You will design, implement, and run a secure, scalable, Microsoft-centric IT environment that supports:

• A small but growing organisation (currently <20 people)
• Distributed teams across Qatar and Pakistan,
• Rapid onboarding and scale-up as new ventures and hires are added.

Key Responsibilities

Microsoft Enterprise Stack (Internal)

• Own rollout, configuration, and ongoing management of:
• Microsoft 365 (Teams, SharePoint, OneDrive, Exchange, Office)
• Dynamics 365 (as applicable to internal operations)
• Azure services and identity (Entra ID / Azure AD)
• Standardise tools, access, and usage across Company and its ventures.
• Manage licensing, security baselines, and access models.

IT Security, Risk & Resilience

• Own internal cybersecurity posture and controls.
• Implement and manage:
• Identity and access management,
• Endpoint and device management (e.g. Intune),
• Data protection, backup, and recovery,
• Secure remote and hybrid working.
• Maintain disaster recovery and business continuity readiness.

Infrastructure & Internal Operations

• Manage all internal users, devices, and access (Pakistan and Qatar).
• Ensure stable, secure collaboration across locations.
• Establish lightweight but effective IT service management practices.
• Act as escalation point for internal IT incidents and issues.

Productivity, Workflow & Digital Enablement

• Enable modern, high-productivity ways of working using Microsoft tools.
• Drive adoption of collaboration, automation, and workflow optimisation.
• Reduce friction in day-to-day work through smart tooling and configuration.
• Ensure Company practices what it preaches in digital transformation.

Governance & Scale Readiness

• Define and maintain internal IT policies and documentation.
• Manage vendors, MSPs, and specialist partners as required.
• Prepare the internal IT environment for growth, audits, and due diligence.

What We’re Looking For

Experience & Credentials

• 7+ years in internal IT infrastructure or IT management roles.
• Strong hands-on experience with the Microsoft enterprise ecosystem.
• Relevant Microsoft and/or security certifications.
• Experience supporting enterprise, regulated, or high-trust environments.
• Experience in energy, industrial, consulting, or technology organisations is an advantage.

Personal Attributes

• Enterprise-grade judgement and professionalism.
• Security-conscious, but pragmatic and productivity-focused.
• Comfortable working in a small, fast-growing organisation.
• Structured, dependable, and calm under pressure.
• Passion for modern IT, workflows, and digital enablement.