Telia
Quality Systems Manager
TeliaLithuania5 days ago
Full-timeQuality Assurance
My name is Ignė Naujalytė and I am looking for the ISO Quality Systems Manager to join our Telia Lietuva Quality and Resilience Team.

Ready to make better happen?

We are looking for a sharp manager - someone who gets things moving, connect the dots across teams, and genuinely cares about building systems that work.

This role involves developing and maintaining our ISO quality management systems. You'll own the processes that keep our ISO certifications alive and meaningful, coordinate with stakeholders across the business, and make sure our compliance efforts translate into real operational improvement - not just paperwork.

Your responsibilities include but are not limited to:

  • Drive our ISO standards portfolio (ISO 9001, ISO 14001, ISO 45001, ISO 50001, ISO 20000-1, ISO 27001) coordinating across teams to keep us audit-ready year-round
  • Plan and coordinate internal and external audits end-to-end: scope, preparation, execution, follow-up
  • Manage fire safety and occupational health compliance in cooperation with external suppliers
  • Track and push progress of corrective and preventive actions
  • Keep stakeholders informed with clear, structured progress reports on activities, gaps, and risks
  • Develop and maintain quality policies and procedures that people actually use
  • Coach and train colleagues on quality management practices across the organization

This position is office-based in Vilnius.

What We Are Looking For

Your background

  • Hands-on experience with ISO standards and quality management systems
  • Experience organizing or participating in internal or external audits
  • Background in large, complex organizations where cross-functional collaboration is the norm
  • Root cause analysis and structured problem-solving - you don't just flag issues, you resolve them

Your style

  • You manage multiple workstreams without losing the thread
  • You communicate clearly and confidently with everyone from the shop floor to the C-suite
  • You're organized, detail-oriented, and proactive - gaps don't slip past you
  • You ask the right questions and know when to escalate

Your Qualifications

  • University degree in quality management, business, social sciences, or a related field
  • Fluency in Lithuanian; good working English
  • Confident with MS Office tools
  • Driver's license

Telia is more than a workplace

With us you will learn from skilled colleagues across international borders, joining a team that makes each other stronger and the world better by solving challenges. We are proud of our friendly atmosphere where people are excited about their work. We thrive on our diversity and ambition to deliver great products and extraordinary experiences for our customers. In a world where choices are endless, if you want to make a real impact, this is a place where you belong.

Working in this position you will receive a monthly base salary 2900 – 4000 Eur (gross) depending on your experience and track record of achievements.

Besides for each employee Telia has additional employee benefits package which includes:

  • Annual bonus which varies depending on your performance and Telia results
  • Health insurance and pension plan
  • Various Telia and partners discounts and offers
  • Additional vacation days
  • Flexibility that enables work-life balance
  • Chance to grow both personally and professionally with our internal programs
  • Open, relaxed, and fun working environment
  • + 20 000 awesome colleagues across Nordic & Baltics

What happens next?

If you want to join my team, apply for the job! If you need more information about this role – contact me on [email protected]

We look forward to receiving your application and to making sure that your personal data is kept safely, we kindly ask you to apply through our recruitment system. We are not able to handle resumes via e-mail or equivalent. Selection will take place on an ongoing basis and this position might be filled before the application deadline. Application deadline is 2026-03-29. During the process, required background controls will be performed.

Welcome to Telia – Join us and make better happen!

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