Technical Analyst

Position Overview

The Tech Analyst will play a key role within PIL’s Technology team, supporting the CTO in driving technical strategy, maintaining high-performance systems, and ensuring our crypto-asset infrastructure remains secure, compliant, and scalable. This role is ideal for someone with strong analytical capabilities, a deep interest in blockchain/crypto technologies, and the ability to translate technical insights into actionable recommendations.

Key Responsibilities

• Analyse system performance, platform usage patterns, and operational data to identify optimisation opportunities.
• Evaluate existing tools and processes, recommending improvements aligned with the CTO’s strategic roadmap.
• Assist in designing, documenting, and refining technical architectures and workflows.
• Monitor platform health, service uptime, and critical processes, escalating issues as needed. First-round identification, classification and handling of various system alarms.
• Support the implementation of new features, integrations, and infrastructure changes.
• Conduct root-cause analysis on incidents and contribute to post-incident review documentation.
• Build visual dashboards to analyze platform usage patterns, system performance metrics, and operational data, identifying weaknesses in operational resilience.
• Regularly prepare and submit ICT operations reports and Risk Indicators (KRI) reports to support annual ICT risk reviews submitted to management and regulatory bodies (CBI).
• Work with compliance, risk, and security teams to ensure adherence to regulatory requirements such as AML/CTF, MiCAR, GDPR, and cybersecurity guidelines.
• Assist in implementing and reviewing security controls, audit logs, and system-access procedures.
• Support the CTO in managing technology projects, including timelines, vendor coordination, and cross-team communication.
• Prepare technical briefs, reports, dashboards, and documentation for internal and regulatory use.
• Act as a liaison between technical and non-technical teams, translating complex concepts into clear insights.

Qualifications and Experience

• Bachelor’s degree in Computer Science, Information Systems, Engineering, or a related field.
• 3 years of experience in a technical, data, or systems analysis role.
• Strong understanding of blockchain fundamentals, crypto-asset platforms, wallets, and custody technologies.
• Has experience using BI tools such as Apache Superset for data visualization and report generation.
• Experience with SQL, APIs, and basic scripting (Python, Bash, or similar).
• Solid grasp of cybersecurity principles and best practices.
• Strong analytical, problem-solving, and communication skills.
• Language skill in Mandarin would be a plus.

What We Offer at Pionew

• A competitive salary and benefits package
• Opportunity to work in an innovative and growing sector with a focus on secure, compliant digital asset solutions
• A supportive environment with opportunities for career progression
• The chance to play a critical role in shaping the risk management framework of a regulated VASP in Ireland

If you are an experienced compliance professional with a passion for innovation and regulatory excellence, and meet the requirements for PCF approval, we would love to hear from you. Please submit your CV and a cover letter outlining your qualifications and experience.

Pionew Ireland Limited is an Equal Opportunities Employer.