Responsibilities:

1. Delivery & Platform Engineering

• Set up new deployment pipelines and ensure seamless CI/CD processes using enterprise DevOps tooling.
• Onboard new repositories into Bitbucket, JFrog Artifactory, and JIRA, enabling end-to-end development lifecycle integration.
• Perform environment provisioning and database setup across SIT, UAT, and PROD for new modules and application components.
• Deploy, configure, and support applications on the OpenShift (OCP) platform, including troubleshooting and resolving deployment failures.
• Facilitate vendor image downloads, validation, and deployment into the OCP environment.
• Lead SSL certificate generation, renewal, deployment, and ensure security compliance across environments.
• Implement and maintain logging and monitoring by onboarding applications into Splunk, Geneos, and other enterprise monitoring platforms.
• Conduct CD deployments, log analysis, file movements, and operational execution of change releases across environments.
• Support Disaster Recovery (DR) planning, including Control M job creation, rehearsal planning, coordination, and execution.

2. Application Support & Technical Analysis

• Perform detailed technical issue analysis and resolution, ensuring minimal downtime and quick recovery from incidents.
• Support solution architects and developers in functional issue analysis and system debugging.
• Conduct root cause analysis (RCA) for production issues and implement preventive measures.
• Work closely with upstream/downstream systems, vendors, and internal stakeholders to ensure end to end integration stability.
• Manage and configure SSO / ADFS integrations for new applications.
• Maintain and update knowledge bases, runbooks, system documentation, and Confluence pages.

3. Coordination & Stakeholder Management

• Collaborate with multiple upstream/downstream teams, vendors, and business stakeholders to support delivery and operational processes.
• Coordinate JIRA workflows including epics, stories, tasks, deployment tracking, and release management.
• Work closely with DBAs, infrastructure teams, network/security teams, and external partners to ensure smooth application onboarding and operations.
• Drive strong communication across all teams to enable predictable and high quality delivery.

Requirements:

Education:

• Bachelors’ Degree in Computer Science or related field.
• At least 6 to 9 years’ relevant experience preferably in a Finance Institution.

Technical Skills:

• Strong hands on experience with OpenShift (OCP) including deployment, pod diagnostics, YAML updates, image management, and debugging.
• Strong knowledge of CI/CD pipelines, Bitbucket, Artifactory, Jenkins (or similar), and DevOps automation concepts.
• Experience onboarding and maintaining monitoring/logging tools such as Geneos, Splunk, Kibana, etc.
• Proficiency in Linux scripting, shell commands, file movement, and troubleshooting.
• Working knowledge of Oracle SQL and database environment setup across SIT/UAT/PROD.
• Experience creating and maintaining Control M batch jobs.
• Good understanding of SSL certificates, keystores, truststores, and certificate lifecycle management.
• Understanding of Payment Systems, payment workflows, and downstream/upstream dependencies.
• Ability to set up and administer applications on SSO/ADFS platforms.
• Exposure to Confluence, JIRA workflows, dashboards, boards, and release traceability.
• Preferred to have knowledge or has worked on FIS Products

Soft Skills

• Strong analytical, problem solving, and debugging capabilities.
• Excellent communication skills with technical and non technical stakeholders.
• Ability to work under pressure, handle critical issues, and support production environments.
• Strong coordination skills across multiple teams, vendors, and geographically distributed groups.

Platform Engineering

• Ensure systems are highly available, scalable, and secure, meeting the bank’s performance, compliance, and risk standards.
• Establish and maintain DevOps pipelines, CI/CD, and deployment workflows using Kubernetes, OpenShift (OCP), Kafka, Git, and JIRA‑based processes.
• Drive automation, observability, and operational excellence across all development and deployment processes.

Key Domain/ Technical Skills:

(Indicate up to 3 areas)

• DevOps pipelines, CI/CD, and deployment workflows using Kubernetes, Kafka, Git, and JIRA‑based processes
• Creating and maintaining Control M batch jobs
• Deploy, configure, and support applications on the OpenShift (OCP) platform, including troubleshooting and resolving deployment failures