Position Summary:

The Project Manager, Creative Services, will manage the overall planning, control, status reporting and delivery of a low to moderately complex project to ensure that project goals and objectives are met within the agreed upon time, scope, budget and resource requirements.

Position Responsibilities:

• Manage creative projects of low to medium complexity
• Manage the overall planning, control, status reporting and delivery of projects from start to completion to ensure that project goals and objectives are met within the agreed upon time, scope, budget and resource requirements
• Implement project schedules and coordinate resources ensuring all activity is completed to the agreed deadlines
• Ensure system is updated with any changes in specifications, status and costs post intake if needed
• Maintain an accurate and up-to-date record of all projects and their status using appropriate technology
• Communicate consistently with project stakeholders and executives as appropriate, ensuring deliverables are being met by all team members at all stages of the project
• Develop and maintain a strong relationship with the client and consistently strive to exceed their expectations. Maintain a good understanding of the client and their organization
• Build consultative relationships with external and internal clients
• Manage to and achieve budget goals set for projects
• Review the status reports of team members across projects and address issues as appropriate
• Provide projects updates to work streams and clients as appropriate
• Utilize appropriate tools and technology to execute on-time delivery
• Determine risk and contingency planning for projects
• Analyze work plans to identify issues and barriers
• Ensure issues requiring escalation are routed to the appropriate contact and resolved

Job Qualifications

• Bachelor’s degree in related field. A combination of education and work experience can be substituted.
• 2-4 years’ experience in related fields
• Demonstrate a solid understanding of one or more of the following: print production, digital production, reprographics, social media, broadcast
• Experience in artwork and production process (life cycles and copywriting)
• Intermediate skill level with MS Office
• Good understanding of project management principles
• Good understanding of job-tracking systems and/ or Project Management software
• Demonstrated experience in managing projects of low to medium complexity to successful completion; able to handle multiple concurrent projects
• Strong team player with excellent customer service skills
• Strong verbal and written communication skills
• Excellent attention to detail
• Excellent time management and problem-solving skills
• Proven ability to handle stressful situations and deadline pressures
• Excellent planning and organizing skills; ability to plan for all eventualities and provide solutions to issues
• Demonstrated problem solving skills
• Good analytical and budgeting skills