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We are
At Synechron, we believe in the power of digital to transform businesses for the better. Our global consulting firm combines creativity and innovative technology to deliver industry-leading digital solutions. Synechron’s progressive technologies and optimization strategies span end-to-end Artificial Intelligence, Consulting, Digital, Cloud & DevOps, Data, and Software Engineering, servicing an array of noteworthy financial services and technology firms. With top clients to boast about, Synechron has a global workforce of 14,500+, and has 58 offices in 21 countries within key global markets.
Platform / Application Support Engineer responsible for supporting and maintaining a large-scale digital platform running on AWS cloud infrastructure.
The platform includes:
- Mobile applications (iOS and Android)
- React-based web frontends
- 100+ backend microservices developed in Golang
- API gateway integrations
- Identity and authentication systems
- merchant integrations ( React & PHP) across e-commerce platforms
- cloud-native infrastructure on AWS
The role involves 24×7 L2/L3 production support, troubleshooting distributed systems, supporting platform integrations, and ensuring high availability and reliability of business-critical transaction flows.
Required Skills
- Strong understanding of microservices architecture
- Experience supporting Golang-based backend services
- Knowledge of mobile application integrations (iOS / Android)
- Experience supporting React-based web applications
- Strong understanding of REST APIs and distributed systems
- Hands-on experience with AWS cloud services
- Experience with containerized environments
- Experience with CI/CD pipelines and deployments
- Experience with API gateway platforms
- Experience with identity and authentication systems
- Understanding of application security vulnerabilities and remediation practices
- Experience supporting dependency updates, security patches, and runtime upgrades
- Experience working in 24×7 production support environments
- Ability to troubleshoot complex distributed systems
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