UX Designer

Description

Responsibilities:.

• Testing and validation of AODA compliance.
• Create effective, user friendly and visually appealing interfaces.
• Design the overall functionality of the product in order to ensure a great user experience, iterate upon it in accordance with user-testing.
• Design user interfaces for various projects such as digital displays, publications, media, and other creative materials as required.
• Take a user-centered design approach and rapidly test and iterate the designs.
• Conceive and conduct user research, interviews and surveys, and translating them into sitemaps, user flows, customer journey maps, wireframes, mock-ups and prototypes

Skills

Experience and Skill Set Requirements

General Skills:

• Relevant experience creating GUI designs based on user interaction and performance
• Experience as a UX designer, interactive designer, UI designer, or similar role, designing for web and mobile applications
• Proficiency with design and prototyping tools
• Thorough understanding of the limitations and appropriate use of web development technologies
• Experience in designing online programs with emphasis in the emotional aspects of human experience
• Experience conceiving and conducting user research, interviews and surveys, and translating them into sitemaps, user flows, user journey maps, wireframes, mock-ups and prototypes that lead to intuitive user experiences
• Experience designing the overall functionality of the product, and in order to ensure a great user experience, iterate upon it in accordance with user-testing
• Experience designing and delivering wireframes, user stories, user flows, user journeys, mock-ups and prototypes optimized for a wide range of devices and interfaces
• Experience facilitating the client’s product vision by researching, conceiving, sketching, prototyping and user-testing experiences for digital products and optimized for a wide range of devices and interfaces
• Experience identifying design problems and devising elegant solutions
• Experience making strategic design and user-experience decisions related to core, and new, functions and features
• Experience gathering user feedback to configure existing interfaces
• A team player with a track record for meeting deadlines, managing competing priorities and client relationship management experience

Desirable Skills:

• Knowledge of network security and network protocols

Evaluation Criteria:

Service Delivery & Digital Service Design: (30)

Minimum of 5 years experience and has demonstrated experience in a range of the following service design and user experience techniques: User needs mapping; User research (exploratory and evaluative); Stakeholder mapping; Personas; Customer journey mapping; Collaborative design; Prototyping; Service blueprinting. Demonstrated knowledge of emerging trends and developments in service delivery, digital service design and leading edge technology related to digital service design and in-person service delivery models. AODA testing and validation experience.

Digital Thinking: (20)

Has a proven willingness to take calculated risks, get it wrong, learn from feedback, work with determination to overcome setbacks and refocus the approach on obtaining positive outcomes.

Analytical Thinking: (25)

Has some experience using data analytics to develop evidence-based suggestions to better the end user experience. Demonstrates a future oriented mindset to drive improvement opportunities through an understanding of client`s current and future needs.

Relationship Building : (15)

Demonstrates enthusiasm for cooperativeness, co-design and facilitation. Shows respect for the opinions of others, a willingness to share information and the ability to build rapport with clients, stakeholders, vendors and colleagues. Can delegate, prioritize and has the ability to motivate others.

Communications Skills: (10)

Has demonstrated oral and written communications skills to communicate effectively with clients and stakeholders not familiar with service design and user experience aspects of digital service delivery.

MUST HAVES:

Minimum of 5 years experience and has demonstrated experience in a range of the following service design and user experience techniques:

User needs mapping; User research (exploratory and evaluative); Stakeholder mapping;

Personas; Customer journey mapping; Collaborative design; Prototyping;

Service blueprinting. Demonstrated knowledge of emerging trends and developments in service delivery, digital service design and leading edge technology related to digital service design and in-person service delivery models.

AODA testing and validation experience.