Trade Finance Representative

SUMMARY OF ROLE:
Provide high-quality front-line support for all corporate trade finance transactions, ensuring accurate document handling, adherence to regulatory and internal policies, and timely communication with clients and internal stakeholders. Act as the main liaison between customers and the trade finance back-office, ensuring smooth processing of guarantees, letters of credit, collections, and other trade-related services.

KEY RESPONSIBILITIES:
Trade Document Handling & Verification
• Receive physical and electronic trade documents from clients, branches, or courier services.
• Scrutinize and validate the completeness, workability, and authenticity of submitted documents.
• Verify customer signatures, authorities, credit limits, and facility terms prior to submission.
• Review document formats (e.g., LG text, LC terms) and coordinate vetting for non-standard formats with Risk, Legal, and Business Units.

Customer Support & Coordination
• Respond to corporate and SME client inquiries on trade finance matters and resolve issues promptly.
• Communicate discrepancies, missing items, and deviations to customers and follow up for rectification.
• Provide technical advisory on trade finance products, including guarantees, LCs, collections, and shipping documentation.
• Deliver original documents to customers or designated banks after proper verification.

Compliance & Risk Assurance
• Conduct compliance checks including sanctions screening, price monitoring, and vessel tracking.
• Ensure all transactions align with bank policies, regulatory requirements, and AML/CFT guidelines.
• Escalate non-compliance or high-risk cases to appropriate teams.

Processing & Internal Coordination
• Forward/scan documents for digital processing by the back-office team.
• Coordinate closely with Treasury for FX rates, with Credit for limit validation, and with Legal on documentation matters.
• Track submitted documents and maintain records of all transactions sent for processing.

Reporting & Administrative Support
• Maintain accurate logs of documents, discrepancies, follow-ups, approvals, and escalations.
• Assist Business Units with structuring and advisory support on trade finance deals.
• Prepare necessary reports required by management or stakeholders.



Requirements

• Omani nationals only
• Bachelor’s degree in Business, Finance, or related field.
• Minimum 5 years of experience in trade finance operations.