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AI-Powered Job Summary
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proactive and versatile System Engineer
to join a fast-paced production support team.
This role focuses on
incident management, system monitoring, and platform stability
rather than deep specialization in DevOps or Cloud.
If you are a motivated mid-level developer (2–5 years of experience) eager to
grow across different technical domains , thrive under SLA expectations, and enjoy problem-solving in a collaborative environment, this opportunity is for you
Key Responsibilities
Monitor and respond to platform alerts based on priority and SLAs
Diagnose, troubleshoot, and resolve system issues across multiple environments
Collect and analyze logs from monitoring tools
Perform root cause analysis and ensure timely resolution
Document issues, debugging steps, and solutions in ticketing systems
Documentation & Process
Maintain and update knowledge base articles in Confluence
Create clear technical procedures and standard operating procedures (SOPs)
Work closely with development, infrastructure, and operations teams
Define escalation paths and ownership for incidents
Translate complex technical issues into clear reports and actionable insights
Technical Development & Automation
Write scripts for automation, monitoring, and testing (Python, Shell, Java)
Support internal tools and platform enhancements
Contribute to small-scale feature development and system improvements
Technical Skills & Requirements
2–5 years of experience in a technical role, preferably as a developer or system engineer
Experience with
ticketing systems
(ServiceNow, JIRA) and monitoring tools (New Relic)
System administration and troubleshooting expertise (Ubuntu/Linux environments)
Familiarity with
infrastructure and orchestration tools : Kubernetes, ArgoCD, Terraform
Comfortable working across multiple technical domains
Proactive mindset and ability to work under SLA expectations
Strong communication skills; experience with Slack, Teams
Knowledge of system security and performance best practices
If you would like immediate consideration, please send me an updated CV/contact details to ****** so we can discuss further or reach out to me through LinkedIn.
#J-*****-Ljbffr
Key Skills
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