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- Trade Revenue to be achieved as per approved KPI.
- To drive profitability and market penetration of exiting products (cross sell FX/Insurance/Secured TWC).
- To formulate trade sales strategies with business team for Trade Finance products
- Participate in sales calls as per KPIs
- Joint meeting with Relationship Managers/TL for prospective & existing client
- Ensure streamlining of internal process for better customer experience and servicing of BB customers and TAT reduction
- Work closely with OPS/Legal/Business/FI/Risk for enhanced customer service
- Always ensure audit preparedness
- Ensure thorough due diligence on KYC, Compliance and AML and to structure deals according to clients need.
- Thorough understanding of Trade Transaction and control over transaction as per customer business activity.
- Attend Trade Product Trainings and EDD as applicable.
- Minimize Risk and ensure that all aspects of Risk are considered before proposing any deal
- Ensure compliance with the requirements of the Anti-Money Laundering (AML) & Combating the Financing of Terrorism (CFT") policies issued by Central Bank of Bahrain.
- Ensure the Bank is not exposed to any breaches to AML/Sanctions / CFT regulations.
- Report any suspicious activity to Compliance Department immediately.
- Complete Mandatory Training on AML upon employment with the Bank and thereafter the annual refresher training in a timely manner.
- Ensure appropriate due diligence when entering client relationship and review / processing of any customer transactions.
- Suggest feedback/inputs to product team on campaigns to run based on analytics and assist them in designing and developing new products required in increasing the Trade business.
- Support Manager, ensuring minimum benchmarking pricing is being charged as per SOC, appropriate for business efficiency and margin maximization & implement post factor checking of responsible staff.
- Monitor productivity, portfolio, and profitability of the product for segment.
- Increase penetration of customers for sustained revenue growth.
- Timely highlight process improvement to avoid any bank’s reputational risk and losses.
- Coach & guide colleagues & peers, upskills ARMs/juniors/ New joiners
- Work on the key markets and customer segmentation.
- Ensure all front-line staff in the respective segment are trained and aware of the Trade product range, process, systems, and controls
- Engage with other units/department to promote a joint working together culture
- To work closely with all products and channel partners from RBG to maximize opportunities provide through regular contacts, feedback coordination and cross referrals.
- Ensure constant engagement with all RMs and make sure that they have adequate knowledge on the Trade products.
- Ensure no complaints from the clients.
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