Business Analyst

Payrate: $36.00 - $38.00/hr.
 
Summary:
Responsible for the transactional operations surrounding all Software and Solution products. This person will be responsible for ensuring that purchases and payments are properly processed and accounted for through-out multiple purchasing channels. The role will be responsible for maintaining detailed record of incoming purchase orders, as well as informing necessary stakeholders of when PO’s are received, delayed, or submitted with errors. Additionally, this position will be responsible for the proper distribution and maintenance of licenses associated with our Content Management Solution, VXT.
 
Responsibilities:

• Daily extraction of open orders placed for LED installation, VXT Software services, and Warranty Service Uplifts
• Outreach to vendors to ensure completion of order processing through SEA systems
• Daily, Weekly, and Monthly Reporting of purchase orders placed across department portfolio
• Processing of offline orders for key accounts who purchase direct from Company
• Receiving customer escalation regarding order status, License distribution, and vendor payments for services rendered
• Issuing refund on orders with approval from management team
• Working with distributor partners to improve and streamline order process flow

 
Necessary Skills:

• Process-oriented and data-driven
• Leadership and collaboration skills to drive performance laterally within the organization
• Supreme soft skills and ability to deescalate
• Strong utilization of MS Excel and Visio
• Experience working in cloud software product support preferred

 
Top Skills:

• Process-oriented and data-driven, Leadership and collaboration skills to drive performance laterally within the organization, Strong utilization of MS Excel and Visio

 
Education and Experience:

• Minimum Bachelors Degree Minimum 3 years (experience)

 
Pay Transparency: The typical base pay for this role across the U.S. is: $36.00 - $38.00/hr.  Final offer amounts, within the base pay set forth above, are determined by factors including your relevant skills, education and experience and the benefits package you select.  Full-time employees are eligible to select from different benefits packages.  Packages may include medical, dental, and vision benefits, 10 paid days off, 401(k) plan participation, commuter benefits and life and disability insurance.
 
Consent to Communication and Use of AI Technology: By submitting your application for this position and providing your email address(es) and/or phone number(s), you consent to receive text (SMS), email, and/or voice communication whether automated (including auto telephone dialing systems or automatic text messaging systems), pre-recorded, AI-assisted, or individually initiated from Aditi Consulting, our agents, representatives, or affiliates at the phone number and/or email address you have provided. These communications may include information about potential opportunities and information. Message and data rates may apply. Message frequency may vary.
 
You represent and warrant that the email address(es) and/or telephone number(s) you provided to us belong to you and that you are permitted to receive calls, text (SMS) messages, and/or emails at these contacts. You also acknowledge and agree to Aditi Consulting LLC’s use of AI technology during the sourcing process, including calls from an AI Voice Recruiter. AI is used solely to gather data and does not replace human-based decision-making in employment decisions.  Calls may be recorded.
 
Consent is not a condition of purchasing any property, goods, or services. You may revoke your consent at any time by replying “STOP” to messages or by contacting [email protected].
 
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