Business Data Analyst

We are looking for a hands-on Business Data Analyst contractor who is a creative problem solver with a passion to deliver advanced data-driven solutions. You will work alongside partner managers, real-time operations, and others to grow our business. We are an exciting, growing, and fun team that works with industry-leading analytics tools, techniques, and best practices.

• Collaborate with partner managers, real-time operations, and other teams to drive business growth.
• Utilize advanced data-driven solutions to solve complex business problems.
• Develop and maintain business-facing dashboards using data visualization tools.

• 4 years of experience with quantitative analysis.
• Experience in network allocation and partner/vendor management.
• Contact center operations experience/Workforce management.

• Experience with data visualization tools, such as Tableau.
• Solid communication skills with the ability to explain complex technical issues to both technical and non-technical audiences.

• Experience with Tableau or similar BI software.
• Familiarity with ggplot for data visualization.

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