Personal Assistant and Administrator – Quality and Patient Safety
Aneurin Bevan University Health BoardUnited Kingdom2 days ago
Full-timeAdministrative
Track This Job
Add this job to your tracking list to:
- Monitor application status and updates
- Change status (Applied, Interview, Offer, etc.)
- Add personal notes and comments
- Set reminders for follow-ups
- Track your entire application journey
Save This Job
Add this job to your saved collection to:
- Access easily from your saved jobs dashboard
- Review job details later without searching again
- Compare with other saved opportunities
- Keep a collection of interesting positions
- Receive notifications about saved jobs before they expire
AI-Powered Job Summary
Get a concise overview of key job requirements, responsibilities, and qualifications in seconds.
Pro Tip: Use this feature to quickly decide if a job matches your skills before reading the full description.
We encourage applications from all with protected characteristics, including disabled and neurodiverse candidates and from those in the Armed Forces Community. Applicants are invited to apply in Welsh, any application submitted through the medium of Welsh will not be treated less favourably than applications made in English.
Each job advert includes the relevant manager’s contact details, and you are encouraged to discuss any adjustments you may require directly with them. There is no obligation to disclose any personal or medical information—simply let us know what support would help you to participate fully.
Please let us know if you have any particular requirements to enable you to participate in the application and selection process. We will be pleased to discuss any reasonable adjustments or support needed. If you need any documents in a larger font or a different format (such as braille) please either contact the recruiting manager named in the job advert or alternatively contact the Aneurin Bevan University Health Board recruitment team on 01495 745805 option 3 or email [email protected]
If you are successful at interview for this post you will receive your conditional offer of appointment and information pack via email.
We reserve the right to close this vacancy at any time. Therefore we encourage early applications to ensure consideration for this post. If you are short listed for this post, you will be contacted via your email account you used to apply for this post, therefore please check your account regularly.
Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.
Aneurin Bevan University Health Board support flexible working.
Please note that this vacancy may be withdrawn at any time should it be filled via the internal redeployment process
The Agenda for Change Pay Award for 2026/27 is effective from 1st April 2026.
Please note successful applicants with a start date from 1st April onwards the salary will be as per the 2026/27 pay award. For further detail the pay circular is available via this link https://www.nhs.wales/files/pc-resources/afc-w-02-2026-pdf-pdf?ts=1773244958086
Job Overview
We are looking for an enthusiastic, dynamic and highly organised individual to join our Medical Director’s Quality and Patient Safety Team. You will act as personal assistant to the Assistant Director for Quality and Patient Safety and provide high-level administrative and secretarial support to the senior management team, operating as secretariat lead within the department.
Situated at the very heart of a dynamic team, which is dedicated to improving the quality and safety of care across our Health Board under our Medical Director’s Quality and Patient Safety portfolio, you will be a central point of contact for staff working on projects and process-based activities. You will be at ease in developing effective relationships with managers, teams, and colleagues, and facilitating effective and timely communication with professionalism and sensitivity.
Main duties of the job
Key Responsibilities
Serve as the central point of contact for the Quality and Patient Safety team, managing enquiries and correspondence with professionalism and conveying complex or sensitive information with tact. Apply strong interpersonal and communication skills in all written and verbal interactions, using negotiation and persuasive abilities when required.
Take responsibility for coordinating and administering Executive Patient Safety Leadership Walkarounds, accompanying Executive Directors, producing high‑quality write‑ups, and ensuring timely follow‑up actions.
Provide efficient administrative support through accurate record keeping, data entry, filing, and maintaining electronic systems. Coordinate and service meetings, including organising agendas, preparing papers, circulating documents, and taking clear and concise minutes. This includes producing detailed reports, data summaries, and visual materials such as infographics.
Support the organisation of training sessions, team‑building activities, workshops, conferences, and forums. Manage financial administration by processing invoices and maintaining expenditure records.
Assist with recruitment processes and offer day‑to‑day supervision, guidance, and coordination to less experienced team members.
The ability to speak Welsh is desirable; applications from English and/or Welsh speakers are welcomed.
Working for our organisation
Aneurin Bevan University Health Board is a multi-award-winning NHS organisation with a passion for caring. The Health Board provides an exceptional workplace where you can feel trusted and valued. Whatever your specialty or stage in your career, we have opportunities for everyone to start, grow and build your career. The health board provides integrated acute, primary and community care serving a population of 650,000 and employing over 16,000 staff.
We offer a fantastic benefits package and extensive training and development opportunities with paid mandatory training, excellent in-house programmes, opportunities to complete recognised qualifications and professional career pathways including a range of management development programmes. We offer flexible working and promote a healthy work life balance, provide occupational health support and an ambitious plan for a Wellbeing Centre of Excellence to support you at work.
Our Clinical Futures strategy continues to enhance and promote care closer to home as well as high quality hospital care when needed. Join us on our journey to pioneer new ways of working and deliver a world-class healthcare service fit for the future.
Qualifications
Essential criteria
Essential criteria
Essential criteria
Each job advert includes the relevant manager’s contact details, and you are encouraged to discuss any adjustments you may require directly with them. There is no obligation to disclose any personal or medical information—simply let us know what support would help you to participate fully.
Please let us know if you have any particular requirements to enable you to participate in the application and selection process. We will be pleased to discuss any reasonable adjustments or support needed. If you need any documents in a larger font or a different format (such as braille) please either contact the recruiting manager named in the job advert or alternatively contact the Aneurin Bevan University Health Board recruitment team on 01495 745805 option 3 or email [email protected]
If you are successful at interview for this post you will receive your conditional offer of appointment and information pack via email.
We reserve the right to close this vacancy at any time. Therefore we encourage early applications to ensure consideration for this post. If you are short listed for this post, you will be contacted via your email account you used to apply for this post, therefore please check your account regularly.
Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.
Aneurin Bevan University Health Board support flexible working.
Please note that this vacancy may be withdrawn at any time should it be filled via the internal redeployment process
The Agenda for Change Pay Award for 2026/27 is effective from 1st April 2026.
Please note successful applicants with a start date from 1st April onwards the salary will be as per the 2026/27 pay award. For further detail the pay circular is available via this link https://www.nhs.wales/files/pc-resources/afc-w-02-2026-pdf-pdf?ts=1773244958086
Job Overview
We are looking for an enthusiastic, dynamic and highly organised individual to join our Medical Director’s Quality and Patient Safety Team. You will act as personal assistant to the Assistant Director for Quality and Patient Safety and provide high-level administrative and secretarial support to the senior management team, operating as secretariat lead within the department.
Situated at the very heart of a dynamic team, which is dedicated to improving the quality and safety of care across our Health Board under our Medical Director’s Quality and Patient Safety portfolio, you will be a central point of contact for staff working on projects and process-based activities. You will be at ease in developing effective relationships with managers, teams, and colleagues, and facilitating effective and timely communication with professionalism and sensitivity.
Main duties of the job
Key Responsibilities
Serve as the central point of contact for the Quality and Patient Safety team, managing enquiries and correspondence with professionalism and conveying complex or sensitive information with tact. Apply strong interpersonal and communication skills in all written and verbal interactions, using negotiation and persuasive abilities when required.
Take responsibility for coordinating and administering Executive Patient Safety Leadership Walkarounds, accompanying Executive Directors, producing high‑quality write‑ups, and ensuring timely follow‑up actions.
Provide efficient administrative support through accurate record keeping, data entry, filing, and maintaining electronic systems. Coordinate and service meetings, including organising agendas, preparing papers, circulating documents, and taking clear and concise minutes. This includes producing detailed reports, data summaries, and visual materials such as infographics.
Support the organisation of training sessions, team‑building activities, workshops, conferences, and forums. Manage financial administration by processing invoices and maintaining expenditure records.
Assist with recruitment processes and offer day‑to‑day supervision, guidance, and coordination to less experienced team members.
The ability to speak Welsh is desirable; applications from English and/or Welsh speakers are welcomed.
Working for our organisation
Aneurin Bevan University Health Board is a multi-award-winning NHS organisation with a passion for caring. The Health Board provides an exceptional workplace where you can feel trusted and valued. Whatever your specialty or stage in your career, we have opportunities for everyone to start, grow and build your career. The health board provides integrated acute, primary and community care serving a population of 650,000 and employing over 16,000 staff.
We offer a fantastic benefits package and extensive training and development opportunities with paid mandatory training, excellent in-house programmes, opportunities to complete recognised qualifications and professional career pathways including a range of management development programmes. We offer flexible working and promote a healthy work life balance, provide occupational health support and an ambitious plan for a Wellbeing Centre of Excellence to support you at work.
Our Clinical Futures strategy continues to enhance and promote care closer to home as well as high quality hospital care when needed. Join us on our journey to pioneer new ways of working and deliver a world-class healthcare service fit for the future.
Qualifications
Essential criteria
- GCSE Grades A to C (or equivalent) in both English and Maths
Essential criteria
- Knowledge, training and experience in administrative practice to Vocational Level 3
- Demonstrable advanced word processing/keyboard skills
- Proficiency in using Microsoft Office 365 applications
- Proficiency in using NHS data management systems
- Ability in preparing agendas and papers for meetings and in note taking, and minuting
- Experience in supporting a team of people as a team player
- Certificate of experience in computer use skills, e.g. ECDL
- Skill in shorthand or equivalent
- Experience in editing SharePoint based web pages
Essential criteria
- Excellence in interpersonal skills
- Excellence in self-organisation skills
- Ability to operate under pressure in a busy team environment
- Aptitude and appetite for learning new skills
Key Skills
Ranked by relevanceReady to apply?
Join Aneurin Bevan University Health Board and take your career to the next level!
Application takes less than 5 minutes