Network Support Engineer

Duration: 2+ Months

Location: MT-Laurel

Overview: Every consultant belongs to a practice, an internal group of consultants and leaders with shared experience and expertise. Each of these practices aligns to one of the core services we offer to clients. As a Network Support Engineer, you will join our Digital Modernization practice, where technology and strategy combine to deliver exceptional digital experiences, empowering organizations to thrive in today's digital market.

Responsibilities

• Provide day-to-day operational support for local site network infrastructure (LAN, WAN, wireless, and perimeter security)
• Monitor, log, track, and resolve network-related incidents and performance issues, escalating when appropriate
• Perform network troubleshooting and root cause analysis for outages, latency, and connectivity issues
• Support and maintain network hardware and configurations, including switches, routers, firewalls, and wireless controllers
• Assist with network changes, moves/adds/changes, and configuration updates following established change and security processes
• Maintain and update network documentation and Visio diagrams to reflect current-state configurations
• Collaborate with central IT, vendors, and site stakeholders to ensure network reliability and minimal business disruption
• Follow established security, patching, and vulnerability management processes as they apply to network devices
• Provide knowledge transfer and operational handoff documentation at the conclusion of the 90-day engagement
• Work occasional off-hours or non-traditional hours as needed to minimize production impact during network work
  
  

Qualifications

• 2+ years of experience supporting enterprise network environments
• Hands-on experience with:
• LAN architecture and support
• VLANs, TCP/IP, routing, and switching
• Network troubleshooting and incident resolution
• Ability to clearly communicate technical issues to both IT and non-IT stakeholders
• Strong documentation and organizational skills
  
  

Preferred Qualifications

• Cisco experience (CCNA or equivalent knowledge)
• Experience with:
• Firewalls (e.g., Palo Alto)
• SNMP, syslog, SSH
• Wireless networking support
• Network monitoring and packet analysis tools
• Familiarity with ITIL-based operational support environments
  
  

Physical And Work Environment Requirements

• Ability to lift up to 50 pounds
• Ability to work in a manufacturing environment while wearing appropriate PPE
  
  

The salary range for this role is $75,000 to $110,000 or the hourly equivalent. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, Turnberry Solutions offers benefits such as a comprehensive healthcare package (medical, dental, vision), disability and group term life insurance, health and flexible spending accounts, a utilization bonus, 401(k) with match, flexible time off for salaried employees, parental leave for salaried employees, and flexible work arrangements (all benefits are subject to eligibility requirements). No matter where or when you begin a career with Turnberry, you'll find a far-reaching choice of benefits and incentives.

At Turnberry, we are committed to creating a positive and connected work environment for all and are fully invested in and focused on hiring and growing a diverse team of high performers. We believe that uniqueness in ideas, experiences, and backgrounds make us a better Turnberry: Turnberry is an Equal Employment Opportunity employer, and recruits, employs, trains, compensates, and promotes regardless of age, ancestry, family medical or genetic information, gender identity and expression, marital, military, or veteran status; national and ethnic origin; physical or mental disability; political affiliation; pregnancy; race; religion; sex; sexual orientation; and any other protected characteristics.

Americans With Disabilities Act (ADA)

Turnberry will provide reasonable accommodation with our application process upon request as required to comply with applicable laws. If you have a disability and require accommodation assistance in this application process, please send an email to our Human Resources department at [email protected].

Onsite work expected - Day 1