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Do you enjoy solving problems, writing software, and working with customers? Do you want to join a team where learning about new technology is part of our work every day? Then, come join us!
The Industry Solutions Engineering (ISE) team is a global engineering organization that works side-by-side with customers, on a per-project basis, to collaboratively innovate custom solutions to solve their challenging business problems; from inception to production. We develop broadly applicable, high-impact solution patterns and open-source software assets in collaboration with Microsoft product teams, partners, and open-source communities. This role will be working in a delivery studio focusing on customers from the Retail & Consumer Goods industry.
We are hiring a Senior Software Engineer to design and deliver cloud-based solutions as part of a cross-functional team of software engineers, data scientists, technical program managers, and designers. You'll build production-ready systems, architect scalable infrastructure, and contribute to projects spanning AI/ML, data engineering, and modern cloud-native applications—working side-by-side with high-impact customers and their engineers.
As AI becomes increasingly central to the solutions we build, you'll work closely with data scientists to integrate AI models into production systems, contribute engineering best practices to AI workflows, and bring the shared technical language that makes cross-functional collaboration effective. You'll combine your strengths in scalability, production systems, and code quality with AI fluency to deliver end-to-end solutions that span software engineering and applied AI.
As part of our team, you will thrive working with a variety of technologies, not just Microsoft technology. You will solve exciting business problems, contribute to open source, and collaborate with Microsoft product teams.
Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
Responsibilities
- Collaborates with appropriate stakeholders to determine user requirements for a scenario.
- Drives identification of dependencies and the development of design documents for a product, application, service, or platform, , including collaborating with data science colleagues on AI solution design and technical feasibility.
- Creates, implements, optimizes, debugs, refactors, and reuses code to establish and improve performance and maintainability, effectiveness, and return on investment (ROI). This includes integrating ML models and AI capabilities into production systems.
- Leverages subject-matter expertise of product features and partners with appropriate stakeholders (e.g., project managers) to drive a workgroup's project plans, release plans, and work items.
- Acts as a Designated Responsible Individual (DRI) and guides other engineers by developing and following the playbook, working on call to monitor system/product/service for degradation, downtime, or interruptions, alerting stakeholders about status and initiates actions to restore system/product/service for simple and complex problems when appropriate.
- Proactively seeks new knowledge and adapts to new trends, technical solutions, and patterns that will improve the availability, reliability, efficiency, observability, and performance of products while also driving consistency in monitoring and operations at scale.
- Embodies our culture and values
Required/Minimum Qualifications (RQs/MQs)
- Bachelor's Degree in Computer Science, or related technical discipline AND technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python OR equivalent experience.
- Excellent communication skills for technical and non-technical stakeholders
- Comfortable working autonomously and owning outcomes
- Bachelor's Degree in Computer Science
- OR related technical field AND technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python
- OR Master's Degree in Computer Science or related technical field AND technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python
- OR equivalent experience.
- Enjoy travel and are comfortable with travel up to 25%
At Microsoft, we are seeking people who have a passion for the positive impact technology can have on communities and for making a difference in the world. Within ISE, you will find a wide range of backgrounds, perspectives, personal and cultural experiences which are vital to our success with our customers. It’s an informal and flexible work environment and you’ll be welcome to work in the way that best enables you to get your job done.
We invest in your health, wellness, and financial future by offering a competitive package including a wide range of benefits built around your personal needs and those close to you.
Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.
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This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
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