Vrieservice
Head of Scrum Master
VrieserviceUnited Kingdom1 day ago
InternshipRemote FriendlyEngineering, Information Technology
Location: Cambourne & Lutterworth (Hybrid - 3 days onsite, 2 days remote)

Contract: Permanent

Working Pattern: Monday-Friday, 37 hours per week

Travel: UK & occasional international travel required

About The Role

Carl Zeiss Microscopy Ltd, a global leader in cutting-edge technology, is looking to appoint an experienced and inspirational Head of Scrum Master. This is a senior leadership role, offering the opportunity to shape and drive agile transformation across a highly innovative R&D environment within Electron Microscopy.

Reporting into senior leadership and operating as part of the wider Electron Microscopy R&D Management Team, you will lead, develop, and empower a team of Scrum Masters while driving consistency, maturity, and excellence in agile delivery across the organisation.

Key Responsibilities

Leadership & Management

  • Provide line management for the Scrum Master team within Carl Zeiss Microscopy Ltd, with dotted-line responsibility across related global entities.
  • Lead by example, coaching and developing high-performing Scrum Masters to deliver against ambitious technology and product roadmaps.
  • Partner closely with senior stakeholders to align agile practices with organisational strategy and objectives.
  • Set clear objectives, monitor performance through defined KPIs and OPIs, and ensure accountability across the team.
  • Recruit, develop, and retain a high-performing Scrum Master function through coaching, mentoring, and training.
  • Foster a collaborative culture, proactively resolving conflicts and breaking down silos.
  • Conduct annual appraisals, set development objectives, and manage departmental budgets in line with company policy.
  • Act as deputy for the Head of Development when required.

Agile Transformation & Delivery

  • Champion Agile and Scrum practices across the organisation, embedding a consistent and effective approach to delivery.
  • Design and deliver training sessions and workshops for teams and stakeholders.
  • Establish, monitor, and continuously improve agile standards and frameworks across multiple teams.
  • Track and report on agile maturity, delivery effectiveness, and continuous improvement initiatives.
  • Facilitate organisational-level retrospectives and implement data-driven improvements.
  • Support scaled agile delivery where applicable (e.g. SAFe, LeSS).
  • Drive cross-team coordination to ensure alignment on shared goals and dependencies.
  • Lead and support cultural change associated with agile transformation programmes, including major change initiatives such as the CTE programme.

Operational Planning & Development

  • Plan and coordinate team activities to deliver objectives within agreed timescales, budgets, and resource constraints.
  • Support Scrum Masters in deepening domain, technical, and methodological knowledge.
  • Mentor apprentices and students within the Scrum Master team.

Quality, Safety & Compliance

  • Ensure compliance with company procedures, quality standards (ISO 9001 & 14001), and regulatory requirements.
  • Implement and track actions arising from internal quality audits.
  • Stay informed of regulatory developments impacting the business.

Essential

Skills, Experience & Competencies

  • Proven experience leading and managing Scrum Masters in a complex, multi-team environment.
  • Strong stakeholder management skills with the ability to influence at senior levels.
  • Demonstrated success driving agile transformation and continuous improvement.
  • Excellent coaching, mentoring, and people-development capability.
  • Scrum Master certification(s).

Desirable

  • A passionate, creative leader who thinks outside the box.
  • Willingness to challenge the status quo and design new processes to support business growth.
  • Experience working in highly technical or R&D-driven environments.

What's On Offer

  • Competitive total reward package, including performance-related bonus.
  • Hybrid working model with flexibility.
  • Opportunity to play a key leadership role within a globally recognised organisation.
  • Clear performance objectives, annual reviews, and ongoing development through regular one-to-one engagement.
  • The chance to influence large-scale agile transformation in a highly innovative setting.

Interested candidates please apply today!

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