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Contract: Permanent
Working Pattern: Monday-Friday, 37 hours per week
Travel: UK & occasional international travel required
About The Role
Carl Zeiss Microscopy Ltd, a global leader in cutting-edge technology, is looking to appoint an experienced and inspirational Head of Scrum Master. This is a senior leadership role, offering the opportunity to shape and drive agile transformation across a highly innovative R&D environment within Electron Microscopy.
Reporting into senior leadership and operating as part of the wider Electron Microscopy R&D Management Team, you will lead, develop, and empower a team of Scrum Masters while driving consistency, maturity, and excellence in agile delivery across the organisation.
Key Responsibilities
Leadership & Management
- Provide line management for the Scrum Master team within Carl Zeiss Microscopy Ltd, with dotted-line responsibility across related global entities.
- Lead by example, coaching and developing high-performing Scrum Masters to deliver against ambitious technology and product roadmaps.
- Partner closely with senior stakeholders to align agile practices with organisational strategy and objectives.
- Set clear objectives, monitor performance through defined KPIs and OPIs, and ensure accountability across the team.
- Recruit, develop, and retain a high-performing Scrum Master function through coaching, mentoring, and training.
- Foster a collaborative culture, proactively resolving conflicts and breaking down silos.
- Conduct annual appraisals, set development objectives, and manage departmental budgets in line with company policy.
- Act as deputy for the Head of Development when required.
- Champion Agile and Scrum practices across the organisation, embedding a consistent and effective approach to delivery.
- Design and deliver training sessions and workshops for teams and stakeholders.
- Establish, monitor, and continuously improve agile standards and frameworks across multiple teams.
- Track and report on agile maturity, delivery effectiveness, and continuous improvement initiatives.
- Facilitate organisational-level retrospectives and implement data-driven improvements.
- Support scaled agile delivery where applicable (e.g. SAFe, LeSS).
- Drive cross-team coordination to ensure alignment on shared goals and dependencies.
- Lead and support cultural change associated with agile transformation programmes, including major change initiatives such as the CTE programme.
- Plan and coordinate team activities to deliver objectives within agreed timescales, budgets, and resource constraints.
- Support Scrum Masters in deepening domain, technical, and methodological knowledge.
- Mentor apprentices and students within the Scrum Master team.
- Ensure compliance with company procedures, quality standards (ISO 9001 & 14001), and regulatory requirements.
- Implement and track actions arising from internal quality audits.
- Stay informed of regulatory developments impacting the business.
Skills, Experience & Competencies
- Proven experience leading and managing Scrum Masters in a complex, multi-team environment.
- Strong stakeholder management skills with the ability to influence at senior levels.
- Demonstrated success driving agile transformation and continuous improvement.
- Excellent coaching, mentoring, and people-development capability.
- Scrum Master certification(s).
- A passionate, creative leader who thinks outside the box.
- Willingness to challenge the status quo and design new processes to support business growth.
- Experience working in highly technical or R&D-driven environments.
- Competitive total reward package, including performance-related bonus.
- Hybrid working model with flexibility.
- Opportunity to play a key leadership role within a globally recognised organisation.
- Clear performance objectives, annual reviews, and ongoing development through regular one-to-one engagement.
- The chance to influence large-scale agile transformation in a highly innovative setting.
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Key Skills
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