Project Support Coordinator

Job Title: Project Coordinator

Location: Remote from Poland

Duration: 12 Months+ Extendable Contract (Temporary Contract with Extensions)

Shift: EST time zone (3PM to 11PM CET)

Job Description:

Client Requirement:

• Our client is looking for someone with Project Coordination or Client facing experience with SaaS tools + some AI exposure, tech-savvy coordinators who support digital or software implementation projects. Experience working with AI/SaaS product environments

Responsibilities

• 2+ years project management or support and client-facing experience
• Ability to think both critically and creatively
• Fluent in English language.
• We are looking for a Project Coordinator that would play a key role throughout the journey that new customers embark on when they choose this organisation.
• That includes participating in and following up the project kick-off, onboarding the client, and supporting the project until the go-live.
• It will be your job to ensure that the support experienced by our customers is world-class: proactive, responsive, and effective.
• You will work with experts that will overlook the project and will help with problem-solving and stakeholder management.