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As Arrive, we guide customers and communities towards brighter futures and more livable cities, it isn’t a challenge just anyone could take on. Luckily, we have something to help us make it happen. Our people and our values. We Arrive Curious, Focused and Together. Just as our entire brand is inspired by the North Star, the shining light leading travelers to their destinations since time began, our values guide us. They help us be at our best. For our customers. For the cities and communities we serve. For ourselves. As a global team, we are transforming urban mobility. Let’s grow better, together.
The Role
Parking permits might sound like a niche problem — but at the scale we operate, it's anything but. Millions of drivers rely on digital permits to access residential zones, university campuses, office lots, and city-managed spaces every day. And the operators running those programs? They need tools that just work.
As PM for Parking Permits, you'll own the product that sits at the heart of this: the platform operators use to set up, issue, and manage permit programs — and the experience drivers go through to apply and stay compliant. It's a genuinely multi-sided challenge, with real regulatory weight, a diverse set of operator needs, and a direct impact on how people navigate their cities.
This is a role for someone who likes getting deep into a problem space, building trust with operators, and shipping things that actually makes a difference.
How To Make An Impact
- Take full ownership of the operator permit platform — how permits are configured, issued, renewed, and monitored. You're the one steering this.
- Get close to operators. Understand their workflows, their constraints, their frustrations — and turn that into a product roadmap that solves real problems.
- Run discovery, drive delivery, track outcomes. You own the full loop.
- Define the metrics that matter and hold yourself accountable to them.
- Work fluidly across engineering, design, analytics, sales, and CS — you'll need all of them to ship well.
- Make smart trade-offs. Operator needs, driver experience, regulatory requirements, and technical feasibility don't always point in the same direction — and that's where you earn your keep.
- Use AI tools to move faster and think smarter — we expect everyone on the team to actively experiment with what's out there.
- You've got 3–5 years in product management, ideally working on tools that serve businesses rather than just consumers — B2B, operator platforms, or anything where the end user has real operational stakes.
- World-class product and design taste. You know the difference between something that works and something that's well-crafted — and you hold the bar high.
- Shameless curiosity. You question assumptions, push on requirements, and ask the uncomfortable "why" before you start building.
- Extreme speed and clarity. You make decisions fast, communicate precisely, and don't let ambiguity become an excuse to slow down.
- Comfort with complexity. You bring structure to messy problems without needing a perfectly scoped brief to get moving.
- Attention to what matters. A confusing configuration step can cost an operator hours — you sweat the details that have real consequences.
Why you'll love this role
- It's a real ownership role. Permits touch operators, drivers, enforcement, and city infrastructure — you're not owning a feature, you're owning a product that has a life of its own.
- The problem space is genuinely interesting. Regulatory complexity, multi-market expansion, B2B tooling, and consumer UX — all in one role.
- You'll see your work in the wild. Every permit issued, renewed, or enforced runs through what you build. The feedback loop is real.
- The team is small and the mandate is big. No bureaucracy, no waiting for someone else to make the call — just high trust and high impact.
- You're joining a platform that moves cities. Arrive operates in 90+ countries and 20,000 cities. The scale of what you ship here is hard to find elsewhere.
Key Skills
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