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Team: Digitally Empowered Discovery | Digital Growth Engine | Home Buying
Role details: Perm /Full Time/ Sydney/ 50% Office requirement
Do work that matters
At CommBank, we’re on a mission to make banking delightful and human‑centred. The Digital Growth Engine crew exists to become the #1 digital home loan provider in Australia by building the best digital home loan experience in market. Bar none.
About The Role
We’re looking for a Product Designer to join the Digitally Empowered Discovery squad within Digital Growth Engine.
This role focuses on early‑funnel digital home buying experiences, some of the very first moments customers have with CommBank. You’ll help customers understand, explore, and feel confident about home buying before they start (or commit to) an application, and help convert that confidence into measurable intent to apply.
Working primarily across unauthenticated, public‑facing web experiences, you’ll design simpler, more intuitive ways for customers to move from exploration to action; reducing friction, simplifying complex decisions, and supporting digital acquisition and growth.
You’ll be supported by an Experience Design Lead and work closely with Product Owners, Product Managers and Engineers in a collaborative, cross‑functional team.
Key Responsibilities
- This role requires a strong discovery and experimentation mindset, combining qualitative insight with behavioural evidence to understand what customers need and what actually drives action.
- Design simplified, high‑performing digital journeys that help customers move confidently toward action and intent.
- Work on key early‑funnel experiences that reduce friction to lead, including product information pages, get started flows, appointment booking, and home loan product selection tools.
- Translate insights into user flows, wireframes, prototypes, and clear, engaging UI designs.
- Collaborate closely with Product and Engineering to test, learn, and iterate based on customer and performance insights.
- Apply systems thinking to simplify complex interactions and enable more seamless progression into the home loan journey.
- Contribute to shared patterns and design foundations that support consistency and scale across digital entry points.
- Experience designing digital products or experiences in cross‑functional teams.
- Strong interaction and UI design skills, with a focus on clarity, simplicity, and usability.
- Interest in discovery‑led design, experimentation, and learning through iteration.
- Comfort working with ambiguity and evolving problem spaces.
- Ability to collaborate well, communicate clearly, and learn through feedback.
- A growth mindset and enthusiasm for developing your design craft.
- Design experiences that shape customers’ first impressions of CommBank home buying.
- Work on high‑impact, early‑funnel problems that directly influence digital growth.
- Be part of a supportive, customer‑first product and design culture.
- Grow your skills while contributing to meaningful, measurable outcomes.
We look forward to hearing from you!
If you're already part of the Commonwealth Bank Group (including Bankwest, x15ventures), you'll need to apply through Sidekick to submit a valid application. We’re keen to support you with the next step in your career.
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Advertising End Date: 29/03/2026
Key Skills
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