Delivery Manager/Scrum Master

The department is seeking an experienced Delivery Manager / Scrum Master (FinOps experience is highly desirable) to support their ICT Transition Program on a 12-month contract, with 2X12 months extensions option. The role is based in the Australian Capital Territory (ACT) with hybrid working arrangements - requiring attendance at the Canberra office at least three days a week or as negotiated. The successful candidate will play a crucial role in coordinating cross-functional teams, facilitating agile delivery, and ensuring governance compliance across a range of Microsoft 365 and related workplace platform streams.

As The Selected Candidate, You Will

• Lead and facilitate agile ceremonies such as daily stand-ups, sprint planning, backlog refinement, reviews, and retrospectives, ensuring that actions are completed and team collaboration is maintained.
• Establish delivery cadence, working agreements, Definition of Ready/Done, and lightweight governance suitable for a regulated government environment.
• Partner with Product Owners, technical leads, and architects to maintain and shape prioritised backlogs for Microsoft 365 tools including Teams, SharePoint, OneDrive, Exchange, Endpoint Manager, Purview, Security Centre, and licensing.
• Develop, plan, and track delivery across sprints and releases, managing milestones, dependencies, risks, issues, and impediments proactively while removing blockers.
• Coordinate delivery efforts across internal teams and external suppliers, clearly defining responsibilities and ensuring seamless integration.
• Drive transparent delivery reporting through metrics such as burn-up/burn-down charts, throughput, forecasts, RAID logs, and status reports for both technical and non-technical stakeholders.
• Support transition activities including service readiness, operational handover, documentation, and change or release planning to ensure smooth transition to business-as-usual operations.
• Ensure all delivery activities comply with Australian Government cyber security, governance, and assurance requirements, escalating risks where necessary.
• Coach team members and stakeholders on agile delivery practices, promoting continuous improvement in a hybrid environment.
  
  

To Be Successful In This Role You Should Have

• Proven experience in coordinating and integrating cross-functional technical teams and external suppliers, with a strong ability to deliver clear outcomes and responsibilities.
• Demonstrated expertise in leading and facilitating all core agile ceremonies, fostering team collaboration, embedding delivery cadences, and coaching on agile best practices.
• Strong understanding of governance, compliance, and delivery reporting, including implementing frameworks suitable for a regulated government setting.
• Experience supporting service readiness and operational handover activities, including planning, documentation, and managing change/release processes.
• Ability to proactively identify and escalate risks impacting security and compliance.
• Excellent communication skills, capable of engaging with both technical and non-technical stakeholders.
  
  

It Is Desirable If You Have

• Prior experience working within Australian government ICT projects or regulated environments.
• Knowledge of Microsoft 365, cybersecurity standards, and related platforms.
• Certification in Agile frameworks (e.g., Scrum Master, SAFe) or project management.
• FinOps experience is highly desirable.
  
  

Due to security clearance requirements for this role, candidates must be Australian who have the ability to obtain Negative Vetting Level 1 Security Clearance.

Apply now for immediate consideration – contact Carissa Burgos on 02 8880 7642 quoting Job Reference: # 270190

Please note: Only candidates that meet the above criteria will be contacted. Thank you for your interest in the position.

Please note that Aida, our after-hours AI conversational screening assistant, may be used as part of the initial application process.

Peoplebank and Leaders IT are committed to creating a diverse and inclusive workplace where everyone belongs. We welcome applications from people of all backgrounds, identities, and experiences. If you need adjustments to the recruitment process due to your circumstances, please let us know—we’re here to support you.