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As a Player-Coach, you will lead a distributed team of Solutions Engineers across EMEA and APAC to drive technical strategy for customer acquisition and expansion. You’ll sit at the intersection of Sales, Product, and Success, ensuring our Identity Verification (IDV) platform is seamlessly integrated across diverse regulatory environments and complex enterprise tech stacks.
You’ll Help Us Protect Honest People Online By
- Team Leadership: Hire, mentor, and develop a high-performing regional SE team. Establish standard methodologies for discovery, demos, and POCs.
- Strategic Deal Support: Act as the technical executive sponsor for high-stakes enterprise deals. Partner with Sales to navigate complex KYC, KYB, and AML use cases.
- Solution Architecture: Guide customers through API/SDK integrations, advising on onboarding UX, fraud orchestration, and risk thresholds.
- Regional Advocacy: Be the "voice of the region" for Product and Engineering, translating local regulatory requirements (GDPR, data residency, etc.) into product feedback.
- Operational Excellence: Track and improve team KPIs, including win rates, POC conversion, and time-to-go-live.
- Experience: 6–10+ years in Solutions Engineering with 2+ years in a leadership or mentorship capacity.
- Domain Expertise: Deep knowledge of Identity Verification (IDV), Fraud, Fintech, or RegTech.
- Technical Chops: Proficiency in REST APIs, JSON, Webhooks, and SDK integrations (Mobile/Web). Familiarity with OAuth, SSO, and cloud architecture.
- Regulatory Knowledge: Familiarity with compliance landscapes across EMEA and APAC (KYC/AML/Data Privacy).
- Communication: Ability to translate complex technical/regulatory concepts for C-suite stakeholders while staying "in the weeds" with developers.
- Postman, SQL, or scripting (Python/JS).
- Experience with orchestration platforms or biometric/liveness detection.
Identity is the core of the digital economy. In this role, you aren’t just selling software; you are building the infrastructure that prevents fraud and enables global trust. You will have a direct, measurable impact on our expansion into the world’s fastest-growing markets.
We are the preferred identity verification platform partner for the world’s most innovative growth-driven organizations helping conveniently verify and safeguard users anywhere in the world. We support the broadest number of identity documents from nearly every country and territory in the world - and this is continually increasing! With a diverse team in the United States, United Kingdom, Spain, and Estonia, as well as robust backing and funding from investors including Accel, Alkeon, IVP, Tiger Capital, and Y Combinator, we’re dedicated to helping businesses and individuals build a safer and more secure world. We strive to be the benchmark for trust online, and we take pride in being a positive force.
When you join Team Veriff, we offer you the opportunity to have a real impact and advance your career, while looking after you along the way with a range of benefits designed with you in mind. Some of our favorites include...
- Flexibility to work from home
- Stock options that ensure your share in our success
- Extra recharge days on top of your annual vacation
- Comprehensive relocation support to Estonia or Spain
- Extensive medical, dental, and vision insurance to ensure you’re feeling great physically and mentally
- Learning and Development & Health and Sports budget that you are free to tailor to your own needs
- Four weeks of fully paid sabbatical leave after reaching your 5th work anniversary
Please be informed that in the final stage of the recruitment process we may request you to go through identity verification. For more information, please see Recruitment Privacy Policy.
#TBT
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