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AI-Powered Job Summary
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This is a high-impact leadership role focused on driving revenue growth within an established customer base through strategic expansion initiatives. You will own and scale the expansion sales engine, turning customer success into measurable business outcomes by increasing product adoption, upgrades, and cross-sell opportunities. Working in a fast-paced SaaS environment, you’ll collaborate closely with Product, Marketing, Customer Success, and Revenue Operations teams to create seamless customer journeys. This role combines strategic vision with hands-on execution, requiring a leader who can build scalable systems while coaching high-performing teams. You’ll shape go-to-market strategies, refine expansion playbooks, and leverage data-driven insights to fuel sustainable growth. If you thrive in dynamic environments and enjoy building from the ground up, this role offers a unique opportunity to make a lasting impact.
Accountabilities
- Own and scale the expansion revenue engine, driving growth through upsell, cross-sell, and product adoption across the existing customer base
- Develop and implement repeatable expansion strategies, including playbooks, qualification frameworks, and pipeline management processes
- Lead and mentor a high-performing expansion sales team, focusing on coaching, hiring, and performance accountability
- Partner cross-functionally with Customer Success, Product, Marketing, and Revenue Operations to align strategies and optimize customer lifecycle value
- Drive product-led growth initiatives by enabling in-product discovery, trials, and seamless upgrade paths
- Establish forecasting discipline and performance metrics to ensure visibility and predictability in revenue outcomes
- Identify customer readiness signals and translate insights into actionable sales opportunities
- 10+ years of experience in SaaS revenue leadership roles, with at least 5 years leading expansion, growth, or account management teams
- Proven track record of scaling expansion revenue across large customer bases, particularly in SMB or mid-market segments
- Strong expertise in building and executing high-velocity sales motions and repeatable revenue processes
- Deep understanding of product-led growth strategies and usage-based expansion models
- Data-driven mindset with experience leveraging analytics, attribution models, and performance metrics to guide decision-making
- Demonstrated leadership skills with the ability to recruit, develop, and inspire high-performing teams
- Excellent communication and collaboration skills, with the ability to influence cross-functional stakeholders
- Builder mentality with a hands-on approach to creating scalable systems and driving continuous improvement
- Competitive compensation package with performance-based incentives
- Flexible remote work environment with opportunities for in-person collaboration
- Generous paid time off, holidays, and wellness-focused initiatives
- Comprehensive healthcare coverage including medical, dental, and vision plans
- Mental health support programs and wellness stipends
- 401(k) retirement plan with employer matching contributions
- Professional development support, including learning programs and career growth opportunities
- Home office setup support and additional lifestyle benefits
We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.
We appreciate your interest and wish you the best!
Why Apply Through Jobgether?
Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Key Skills
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