Network Operations Engineer

Minimum qualifications:

• Bachelor's degree in Network Engineering or Telecom Engineering, a related technical field, or equivalent practical experience.
• 2 years of experience with networking protocols and troubleshooting.
• Experience in optical or IP network operations.
  
  

Preferred qualifications:

• Experience with Unix/Linux administration.
• Experience working in network environments.
• Experience in scripting or coding for automation (e.g., Python, Go).
• Experience with network monitoring, alarming, and ticketing systems.
• Ability to grow in a high-velocity, 24/7 operational environment.
• Excellent problem-solving skills with a systematic approach to troubleshooting.
  
  

About the jobAs a Network Implementation Engineer, you will be the initial point of our efforts to execute deployment, maintenance, and operations of private data networks worldwide. You will work with Technical Program Managers, Network Engineers, Design and Infrastructure Engineers, Field Engineers within Google, as well as construction and telecommunications vendors and contractors, all to position your team and organization for success.

You will facilitate faster, better, and more efficient, positive outcomes for the business and our customers. Your objective will be to build the world’s most reliable, cost-effective and scalable network to support all of our current and future customers and users globally.

In this role, you will ensure adherence to network-repair Service Level Objectives (SLOs). Perform root-cause analysis on network incidents and implement corrective actions to prevent future occurrences. Identify opportunities for, and contribute to, the development of automation and tooling to improve repair times and reduce manual effort. Collaborate with internal engineering teams and external vendors to manage and resolve network issues. Proactively monitor network health and identify potential risks or performance degradation. You will also participate in incident management.

Google's network provides services to millions of Internet users around the world. Our metros are on the edge of our network where Google connects to its users. The Network Team is responsible for operating that network reliably and at scale. Our team owns the full life cycle of all space, power, and network assets in all of Google’s data centers and metro points of presence globally. From the foundation, we are involved from site acquisition to construction and are accountable for what space and power is delivered. We're involved in every facet of network delivery from architecture and design to installation, configuration, activation, and commissioning.

Responsibilities

• Operate Google's network reliably and at scale, and act as a first responder for faults and outages on Google's production network.
• Diagnose, troubleshoot, and resolve network issues across optical transport and IP networking domains to restore service and maintain network health.
• Participate in an on-call rotation.
• Monitor the network and repair issues while anticipating needs and escalating issues.
• Own network documentation, and update and maintain network designs and plans.
  
  
  

Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form .