Commercial Finance Tower Lead
MusgraveIreland6 days ago
Full-timeRemote FriendlyFinance, Sales
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Location: Cork
Join Musgrave – A Legacy of Innovation, Community, and Excellence
Musgrave is one of Europe’s most successful family-owned businesses, with a rich 150-year legacy in food and brand innovation. We're proud to serve communities across Ireland and Spain, feeding one in three people every day through 18 iconic brands like SuperValu, Centra, Mace, Frank and Honest, and Musgrave MarketPlace. By supporting thousands of retail and foodservice family businesses, we make a positive impact on the communities they serve. We're committed to becoming the most trusted and sustainable business in Ireland, and we're looking for dynamic, forward-thinking individuals to join us on this journey.
As we continue our journey toward becoming Ireland’s most trusted and sustainable business, we have an exciting opportunity for a Commercial Finance Tower Lead to join our Finance team.
In this role you will be the primary owner for the Commercial Finance processes and ensure that services delivered by the third-party provider are effective, timely, compliant and aligned with business needs. You will act as a key conduit between the third-party provider and the Commercial Finance Leadership team and other business stakeholders.
What you’ll be doing:
Service Ownership & Performance Management
Understand end-to-end process requirements across Commercial Finance
Monitor service delivery against SLAs, KPIs and agreed performance framework
Identify service gaps and drive continuous improvement
Act as first escalation point for service within the Commercial Finance tower
Facilitate regular service reviews
Relationship & Stakeholder Management
Be the primary interface between Commercial Finance leadership team and the third party provider
Build strong relationship across Commercial Finance leadership and SMEs to ensure outputs meet needs
Translate stakeholder requirements into clear service expectations and process requirements
Governance & Compliance
Maintain governance standards for reporting integrity, accuracy, and compliance with internal controls
Act as conduit between financial control and third party provider, directing end-to-end compliance
Jointly govern scope, priorities, and service performance with third party provider
Own and maintain SOPs, RACI matrices, and process documentation for Commercial Finance
Working closely with Service Delivery Lead, manage escalations, risks, and inter‑tower dependencies for service delivery
Operating Model & Ways of Working
Define and run the Commercial Finance Tower operating model with a clear engagement model, ownership and distributed execution
Align Commercial Finance Tower delivery with enterprise planning and transformation initiatives
Transformation, Process Improvement & Change Management
Work with Commercial Finance Team leads and SMEs to identify automation, standardization, and optimisation opportunities
Assess the impact of business change (e.g. acquisitions) on service delivery and update requirements accordingly
Champion continuous improvement culture within both the retained and outsourced teams
What we're looking for:
8-10+ years of experience in Retail/Wholesale analytics, enterprise reporting, FP&A, or commercial operations with minimum 5 years in a global or enterprise leadership role owning reporting standards, data governance, service delivery, or BI transformation
Enterprise reporting and KPI framework design skills
Reporting standards, governance and compliances skills
Retail and wholesale domain expertise
Data quality management and reconciliation skills
Operating model and service delivery management skills
Leadership, stakeholder engagement and change management skills
Analytical thinking, structured problem-solving and effective communication skills
Degree in Business, Analytics, Information Systems, Finance, or equivalent
Why Musgrave?
Career Development: With a commitment to your personal and professional growth, Musgrave offers numerous opportunities for advancement and learning.
Collaborative Environment: Work alongside a passionate team, where your contributions will make a significant impact
Innovation Focus: Be part of a company that values forward-thinking solutions
Community Focus: Be part of a company that truly values its communities and strives to make a positive impact.
Be Part of a Legacy: Join a company with a long-standing commitment to community and innovation.
Ready to make an impact? Apply now and be part of a forward-thinking company that values your expertise and vision.
Musgrave is an equal opportunities employer. We encourage applications from diverse candidates. If we can make any accommodations to enable you to be the best version of yourself during the interview, please let us know.
Musgrave operate a Work Smart hybrid working model where you can alternate your time between connecting and collaborating in the business and working remotely.
Join Musgrave – A Legacy of Innovation, Community, and Excellence
Musgrave is one of Europe’s most successful family-owned businesses, with a rich 150-year legacy in food and brand innovation. We're proud to serve communities across Ireland and Spain, feeding one in three people every day through 18 iconic brands like SuperValu, Centra, Mace, Frank and Honest, and Musgrave MarketPlace. By supporting thousands of retail and foodservice family businesses, we make a positive impact on the communities they serve. We're committed to becoming the most trusted and sustainable business in Ireland, and we're looking for dynamic, forward-thinking individuals to join us on this journey.
As we continue our journey toward becoming Ireland’s most trusted and sustainable business, we have an exciting opportunity for a Commercial Finance Tower Lead to join our Finance team.
In this role you will be the primary owner for the Commercial Finance processes and ensure that services delivered by the third-party provider are effective, timely, compliant and aligned with business needs. You will act as a key conduit between the third-party provider and the Commercial Finance Leadership team and other business stakeholders.
What you’ll be doing:
Service Ownership & Performance Management
Understand end-to-end process requirements across Commercial Finance
Monitor service delivery against SLAs, KPIs and agreed performance framework
Identify service gaps and drive continuous improvement
Act as first escalation point for service within the Commercial Finance tower
Facilitate regular service reviews
Relationship & Stakeholder Management
Be the primary interface between Commercial Finance leadership team and the third party provider
Build strong relationship across Commercial Finance leadership and SMEs to ensure outputs meet needs
Translate stakeholder requirements into clear service expectations and process requirements
Governance & Compliance
Maintain governance standards for reporting integrity, accuracy, and compliance with internal controls
Act as conduit between financial control and third party provider, directing end-to-end compliance
Jointly govern scope, priorities, and service performance with third party provider
Own and maintain SOPs, RACI matrices, and process documentation for Commercial Finance
Working closely with Service Delivery Lead, manage escalations, risks, and inter‑tower dependencies for service delivery
Operating Model & Ways of Working
Define and run the Commercial Finance Tower operating model with a clear engagement model, ownership and distributed execution
Align Commercial Finance Tower delivery with enterprise planning and transformation initiatives
Transformation, Process Improvement & Change Management
Work with Commercial Finance Team leads and SMEs to identify automation, standardization, and optimisation opportunities
Assess the impact of business change (e.g. acquisitions) on service delivery and update requirements accordingly
Champion continuous improvement culture within both the retained and outsourced teams
What we're looking for:
8-10+ years of experience in Retail/Wholesale analytics, enterprise reporting, FP&A, or commercial operations with minimum 5 years in a global or enterprise leadership role owning reporting standards, data governance, service delivery, or BI transformation
Enterprise reporting and KPI framework design skills
Reporting standards, governance and compliances skills
Retail and wholesale domain expertise
Data quality management and reconciliation skills
Operating model and service delivery management skills
Leadership, stakeholder engagement and change management skills
Analytical thinking, structured problem-solving and effective communication skills
Degree in Business, Analytics, Information Systems, Finance, or equivalent
Why Musgrave?
Career Development: With a commitment to your personal and professional growth, Musgrave offers numerous opportunities for advancement and learning.
Collaborative Environment: Work alongside a passionate team, where your contributions will make a significant impact
Innovation Focus: Be part of a company that values forward-thinking solutions
Community Focus: Be part of a company that truly values its communities and strives to make a positive impact.
Be Part of a Legacy: Join a company with a long-standing commitment to community and innovation.
Ready to make an impact? Apply now and be part of a forward-thinking company that values your expertise and vision.
Musgrave is an equal opportunities employer. We encourage applications from diverse candidates. If we can make any accommodations to enable you to be the best version of yourself during the interview, please let us know.
Musgrave operate a Work Smart hybrid working model where you can alternate your time between connecting and collaborating in the business and working remotely.
Ready to apply?
Join Musgrave and take your career to the next level!
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