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Fujitsu

Account Chief Technology Officer

Fujitsu
Luxembourg · Full-time · Not Applicable
Role Summary

 JOB DESCRIPTION

  • Own the account’s end‑to‑end technology and service solution, from bid through run.
  • Lead complex multi–service line transformations, service integration, and operational excellence.
  • Act as trusted advisor to customer IT leadership; shape the roadmap and innovation portfolio.

1) Detailed Duties / Role Expectations & Responsibilities

  • Own the E2E technology & service solution for the account; maintain visibility of risks/issues and drive proactive service improvement and innovation.
  • Lead across the lifecycle: Shaping/Winning, Transforming, Executing and Growing, ensuring solutions are deliverable and value‑accretive.
  • Define the account technology roadmap aligned to the customer’s IT strategy; manage the innovation portfolio, shape and review transformative proposals.
  • Provide technical guidance during complex Major Incidents; ensure learnings feed into problem management and continuous improvement.
  • Coordinate architects (incl. CSAs) and ensure cross‑tower/service‑line alignment through transformation and operational excellence phases.
  • Oversee the CSA working model: CSA operates under CTO direction to support solution design and deliverability into run.

2) Skills and Qualifications

  • Enterprise architecture & strategy capability; profile aligned to Enterprise Architect / IT Strategist.
  • Service integration & operations excellence across incident/problem management, lifecycle management, and cross‑tower alignment.
  • Trusted‑advisor communication with customer IT leadership; strong stakeholder management with AM/DM, SDM and delivery teams.
  • Innovation & proposal shaping experience (PoCs, strategic projects) balancing value, risk, cost, resilience and security.
  • Alignment to Fujitsu’s Global Role Framework (GRF) for role definition and FJ level pathways.

3) What’s in it for You?

  • Strategic impact with C‑level visibility as the account’s technology owner and trusted advisor.
  • End‑to‑end scope across shaping, winning, transforming and operational excellence—accelerating breadth and growth.
  • Innovation runway to co‑create with customers and convert ideas into measurable service value.
  • Leadership & mentoring opportunities within the CTO organisation and clear progression via GRF.
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Country Guide

Luxembourg

High-value international enterprise and fintech hub

Posted
Mar 23, 2026
Type
Full-time
Level
Not Applicable
Location
Capellen
Company
Fujitsu

Industries

Information Services IT Services IT Consulting Software Development

Categories

Information Technology

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