Al Etihad Payments
Project Manager - National Financial Infrastructure Programme
Al Etihad PaymentsUnited Arab Emirates20 hours ago
Full-timeProject Management

Project Manager - National Financial Infrastructure Programme


About the Role

Project Manager to support the delivery of a major national-level financial infrastructure programme. The role involves coordination with a regulatory body, a technology platform provider, and multiple participating institutions.

You will drive PMO governance, stakeholder engagement, onboarding activities, change management, and the transition from programme delivery into steady-state operations.


Key Responsibilities

  • Programme Governance & Delivery Management
  • Maintain core PMO artefacts (charter, governance model, RACI, plans, registers).
  • Run programme cadence: steering committees, working groups, decisions, and escalations.
  • Track progress, risks, dependencies, and ensure timely sign-offs.
  • Stakeholder & Communication Management
  • Coordinate with regulatory, industry, and internal stakeholders.
  • Manage structured communication, expectations, and readiness across all parties.
  • Onboarding & Readiness
  • Oversee business onboarding activities for participating institutions.
  • Ensure frameworks, playbooks, and readiness criteria are applied consistently.
  • Cross-Functional Coordination
  • Align business and technical workstreams with the platform provider.
  • Support joint activities such as training, onboarding preparation, and limited UAT coordination.
  • Transition to Operations
  • Facilitate the setup of operational support functions (L1/L2) by ensuring structures, resources, and processes are defined.
  • Track and manage the transition from programme delivery into BAU operations.


Required Skills & Experience

  • 4-5 years of project management experience in financial services, regulatory environments, or large transformation programmes.
  • Strong grounding in PMO practices, governance, and structured delivery.
  • Experience managing multi-stakeholder environments with regulatory oversight.
  • Strong communication, documentation, and coordination skills.
  • Experience in onboarding, change management, and operational readiness.
  • PMP, PRINCE2, or equivalent certification preferred


Personal Attributes

  • Highly organised, structured, and detail-oriented.
  • Strong ownership mindset with the ability to anticipate issues.
  • Mature stakeholder handling and cross-functional collaboration.
  • Calm, solution-oriented, and comfortable in high-visibility environments.