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Location: Multiple sites across NSW, Australia (Sydney, Parramatta & other listed locations)
Employment Type: Project-based / Contract
Work Authorization: Candidates must have full working rights in Australia
Job Overview:
We are looking for a skilled Network Engineer with Audio-Visual (AV) experience to support a large-scale dispatch project across multiple locations in NSW, Australia. The ideal candidate should have hands-on experience in IT infrastructure, AV setups, and field support operations.
Key Responsibilities:
- Install, configure, and troubleshoot network devices and IT infrastructure
- Provide support for AV equipment and modern meeting room setups (Teams, Cisco, MTR devices)
- Handle desktop, laptop, printer, and peripheral hardware issues
- Perform break-fix support and replace defective parts
- Support Microsoft Teams Rooms (MTR) devices such as Crestron and Lenovo ThinkSmart Hub
- Assist in cabling, HDMI setup, and AV troubleshooting
- Use ITSM tools for ticketing, tracking, and issue resolution
- Coordinate with remote teams via calls/video when required
Required Skills & Experience:
- Basic understanding of MTR devices (Crestron, Lenovo ThinkSmart Hub)
- Knowledge of audio and video equipment troubleshooting
- Hands-on experience in desktop support and network troubleshooting
- Strong knowledge of Windows 10 & Windows 11 environments
- Experience with installation and maintenance of IT hardware and peripherals
- Familiarity with ITSM tools and processes
Preferred Certifications:
- MCSE / MCP (Windows OS)
- CompTIA A+ Certification
Tools & Equipment (Mandatory):
- Wired keyboard & mouse
- HDMI cable (long)
- Basic screwdriver kit
- Windows laptop with HDMI port
- Mobile phone (for coordination/video calls)
- USB drive (for flashing MTR devices/NUCs)
Compliance & Background Verification (Mandatory):
Candidates must be willing to undergo background verification and provide:
- Highest qualification certificate
- Experience letters from last 2 employers
- Government-issued ID
- Police Clearance Certificate (PCC)
- Valid work permit / visa copy
Additional Requirements:
- Strong troubleshooting and problem-solving skills
- Ability to work across multiple locations
- Willingness to comply with security clearance and confidentiality agreements
Project Locations:
Multiple sites across NSW, Australia, including:
Sydney, Parramatta, Newcastle, Wollongong, Coffs Harbour, Wagga Wagga, Dubbo, and other regional locations.
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